BeatbotReviews of beatbot.com

Bien pour le robot... en revanche, ce qui n'est pas annoncé, c'est qu'il y a des frais bancaires "hors Europe". Et ce n'est pas négligeable au regard du prix du robot !

I think their robot is decent and their customer service is responsive. I bought a sora 70. I noticed that there was a free cover offer that I did not receive. They said it wasn’t active when I ordered but if I put a review on Trustpilot they would send me one. That’s a little weird if you ask me and basically against the rules sooooooo….im putting this up there and haven’t received anything. They were quick on response. The robot itself is good - maybe a bit overpriced. It does a lot of great things including cleaning on a very shallow 8” deep tanning deck. I don’t think anything else out there does this. I searched for a long time. But that being said the Sora 70 is a pretty dumb robot. It bounces around like the old roomba with really not much reason. I can bet it doesn’t actually touch all surfaces on a max clean. You have to probably do a few before you’d get most of the surfaces. Their marketing is deceptive in that it says it cleans in a distinct pattern. It does not. It does pick up quite a bit. My pool is new and under a cover so I’m not exactly the best tester. If you have bubblers with the tubes that stick up it will get stuck there but otherwise it hasn’t gotten stuck on any other things. I removed the tubes and this has made it a completely error free cleaning experience. Their app is decent. It would be nice if you could get the communication device like other robots (even maybe their high end one has one) so that you can see live updates even under water. But the battery life is good and the clean is decent.

Excellent response to replace the A100 Pro. The original was bought in April 2025 and was very pleased with its performance. This year it did not do as expected. I was pleased with the customer service I received to resolve the issue by replacing the old unit with a new A100 Pro.” You are

I bought a Beatbot maybe a month ago. While it moves a lot of water and does climb onto areas our old Aiper couldn’t, like our bar and beach area it has been non-stop problems. If I don’t stand outside for its entire cycle, the bot will get stuck on our infinity walls (it just sits there until the charge is out), gets stuck on a bench (teetering half on half off of it) or stuck on the beach. Sometimes in the same cycle the bot will work the beach, but the next time it just sits there. No change in the waterline. Customer service sent me a cover to make up for the first issue. I told them I didn’t need one, but they sent it anyway. Now they are offering a $50 pay off, and again telling me their tech team is working on it - but nothing fixes it. I will most likely be returning and going back to Aiper.

Excellent communication and fast response time. I purchased a Sora 30 and before it arrived I had decided what I really wanted was the Sora 70 (surface cleaning won me over). Beatbot Support issued a return shipping label for the Sora 30 within in 24 hours of me contacting them. I placed my order for the Sora 70 and was notified it was packaged and ready to ship and will arrive May 7, the order was placed May 2. They also included a free dust cover for the new Sora 70. That's great customer service!

I purchased a beatbot sora 30 to replace a polaris 360. So far it has done well cleaning the pool. I have only ran it 4 times. Hopefully it will last. Will write another review after I try out the finer filter that's coming out in a few months.

Its refreshing to see a company that not only has a solid well engineered product out in this space but one that is quick to reply fairly with any issues. I have to say that a lot of my personally opinion around a product is its customer service and I couldn't be happier with what i receive with beatbot. All around a great company thus far and a please to work with. Happy to highly recommend them.

Excellent customer service who stands behind their product.