Mr W K.
Way to deal with
Beanz are really easy to deal with when things go wrong - no messing around, that just sort the issue. Thanks team!

beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Mr W K.
Beanz are really easy to deal with when things go wrong - no messing around, that just sort the issue. Thanks team!
Rüdiger G.
Alles zu unserer Zufriedenheit erledigt!
George J.
Timely. Good selection of beans from around the country. Promptly corrected shipping error.
Karsten
Alle waren freundlich und bemüht, jedoch konnte weder mein Anliegen nachvollzogen noch gelöst werden.
Lisa K.
Very responsive! Thank you!
Megan J.
They made it right
Adrian C.
I’ve been thoroughly enjoying the selection of coffees that I’ve received through the service and the price is very reasonable. When I bought my coffee machine I made a schoolboy error during the registration process and ended up with two coffee subscriptions. The team were very understanding and super helpful, and resolved the issue swiftly.
Justin K.
No good. Poor service and customer support. Changed orders without notification and then didn’t understand a simple request to rectify the problem.
Response from BeanzJul 7, 2025
We're sorry to hear about your experience. We do see that your request was to cancel the subscription or change it and as we're unable to alter that manually, we did cancel the subscription as requested.