Beanzbeanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Kelvin
Helpful but didn't resolve issue with non-accessible basket and I was therefore unable to order
Response from BeanzJul 18, 2025
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
JHH
I had a problem with one order. Customer service took care of it promptly and completely.
Alex A.
My coffee subscription is handled efficiently. There coffee is wonderful.
Tommy J.
Customer service was very lacking. I took up the free subscription of 6 bags offered with the purchase of a machine. Having underestimated how long a bag of coffee would last I wanted to change the delivery frequency. This proved impossible for the customer service person. Most of my replies to their emails were ignored. I had to use their webpage to update my case to get any kind of reply but it was still very very poor. I won’t be paying for or recommending the coffee after this. I’ll shop elsewhere.
Response from BeanzJul 17, 2025
We're sorry to hear about your experience. Thank you for your review and your feedback. We'll definitely pass this on to the appropriate people, as we are continuously trying to improve our customer's experience.
Jasmine S.
When one of my orders didn’t ship due to a technical issue on the backend, the customer service rep was quick and walked me through the process for placing my order, even throwing in an extra bag of beans for the “trouble” (it was no trouble!). Definitely appreciate the level of care, a lot. We’ve been considering swapping to just purchasing beans at our local shop, but honestly this was enough of a reason to stay with Beanz.
Michael
Outstanding customer service . Excellent communication
Natalie Morrison L.
2 bags of the same coffee beans as a sample is such a waste. When I reached out I received a generic response that it had been packed correctly. No apology for the disappointment, lack of communication advising me of this and not even a comment that my feedback would be passed on.
Response from BeanzJul 16, 2025
We're sorry to hear about your experience. The response you received was not generic and was a direct response from one of our specialists. We'll be sure to pass along your experience to the appropriate individuals.
Amanda
Beanz is easy to work with and they were quick to resolve my issue. And when I say my issue-it really was my mistake. It was not their mistake.
