11BGUY
I was not happy with the beans that…
I was not happy with the beans that were sent two months in a row. I contacted customer service and the representative said pick any three bags of coffee and they would send to me for free. I replied and they never sent. I then called customer service and they said they put in another request. once again no one contacted me and no coffee was sent. I then received an email saying my case was closed. I contacted customer service numerous times and they did not help.
Response from BeanzJan 28, 2026
We are truly sorry for your experience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.



