Beachwaver Co.Reviews of beachwaver.com

Customer service is over the top not to mention high quality products.

I ordered a Beachwaver curler over 2 months ago and it still has not arrived. Customer service offered me to cancel the order however my daughter wanted this for her birthday, that has now passed. Website says they are experiencing delays but they give no indication of how long! Avoid if you need it anytime soon!

Please do not buy from this company. The curler doesn’t work as advertised and will damage your hair bc it snags it. And their customer service does nothing to actually help. Try the babylis curling machine or a chi curler, at least their companies are reputable with good service

I purchased a beachwaver curler excited to try it. However it’s difficult to use and snagged my hair causing immense damage at each curl. Not to mention, the curls didn’t curl or stay no matter what I tried. I called to ask for a refund but their customer service line was disconnected. So I mentioned it to my cc company and they said beachwaiver has a bad rep with them and they experience issues with the company refusing refunds. Anyhow Beachwaver finally got back to me and told me to cut the chord of the curler and send the photos, bc they didn’t want to send me a shipping label. I was advised by my cc company not to cut the chord bc it’s a method for Beachwaver to refuse refunding me (bc the curler is damaged). So they were clearly trying to trick me. When I told Beachwaver my cc company advised me against cutting the chord, they issued me a return label. So I shipped the item. Beachwaver still refused to refund me. Finally I got them to admit they received the item and refused to refund me. My cc company had to start an arbitration process to get my refund. Please don’t buy from them.

Took my money and didn’t send item. Had to follow up for four weeks and they still kept claiming the item was in stock but had “processing delays”. Don’t bother buying from Beachwaver Australia

Beachwaver is super fast on reaching back to you🩷 Beachwaver is my absolute favorite and I will only use Beachwaver products

The customer service representative was very responsive and I couldn't have asked for a better outcome.

They were super helpful! I love this company and tell anyone who will listen about how awesome their products are!