Beachwaver Co.Reviews of beachwaver.com

I made a preorder purchase in October that had a set ship date of November 1st-30th. When I never received any correspondence, I emailed them. It took over a week and constant emailing for someone to finally get back to me. They're claiming they sent me emails I never received, that they moved my ship date all the way to March! All of the sudden while talking to someone I received all the emails at the same time. 7 months for the production of hair products? Needless to say I cancelled my order and notified them I was very upset that i was never contacted. We all make mistakes, but with how business they do they shouldn't take over a week to respond to people that have already made purchases with them.

I bought a beachwaver a year ago from now and I was so excited once I received it. For the first 4 months of using it, everything was perfect, then suddenly the pin broke and I couldn't clamp my hair inside with out fixing it. Luckily, it was very easy to fix and I had no problems with it ever since then. However, it broke again and like last time I was able to fix it however now when I put my hair in the clamp it slides out and doesn't allow the culer to rotate and therefore due to this I can no longer use it. Overall, it's a good product to but if you only want to use it for a few months, overwise, it will only break a few months after buying and even when you have fixed it, it won't rotate without your hair sliding out.

The customer service was an absolutely amazing, Clara did a wonderful job trying to help me! While, I am disappointed that shipping is taking a long time, so I will most likely not my beach waver for the trip I initially bought it for which is disappointing.