All hair care $10 limited time! FREE Shipping Over $20. HiX, The Science Behind Beachwaver Hair Care Is A Bond Multiplier. Beachwaver Dual Voltage Rotating Curling Irons. Straightening Irons. Wrap Up Bun Maker. Dry Shampoo. Braid Balm. Good Vibes Shamp...
Beachwaver Co. (beachwaver.com) has 398 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Hair Care & Styling · La Grange, Illinois
Excellent
Hair Care & Styling · CHICAGO, Illinois
Excellent
Hair Care & Styling · Oak Lawn, Illinois
New
Hair Care & Styling · Orland Park, Illinois
New
398 approved reviews, newest moderated first
Donita Messer W.
BUYER BEWARE. I purchased a back up curling wand on Beachwaver Black Friday sale. It was not a final sale item but they still would not allow me to return or exchange for a larger curling wand. My advice is to read the return policy with this company because they do not show you during your purchase that it is not refundable or exchangeable. I found the Customer Service to be very poor. Plenty other companies for this type of product so spend your $ elsewhere.
Nikki S.
Quick and easy customer service to mitigate my issue of not receiving the original item
Patricia S.
Beachwaver Company is a Unique, and trusted hair products. I’ve been using them for over 3 years and I’m very happy with my hair results
Guest U.
I was able to chat with a real person. Got a quick response. Did not get rerouted to different departments! Fantastic customer service.
Kathy L.
What really made my experience stand out in a positive way was the management team of this company!! My Beachwaver got delivered to the wrong house and I reached out to their support team and they were not being very helpful. Between UPS and the support team, I feel like they were just trying to send me back and forth to each other, without any real resolution. But their wonderful management team reached out to me and fixed it immediately!! They are fabulous!! (They had the right address and everything, it was UPS fault for dropping it off at the wrong address, not Beachwaver Co.)
Robin H.
Great customer service. Went ABOVE and BEYOND!!
D.B.
I made a preorder purchase in October that had a set ship date of November 1st-30th. When I never received any correspondence, I emailed them. It took over a week and constant emailing for someone to finally get back to me. They're claiming they sent me emails I never received, that they moved my ship date all the way to March! All of the sudden while talking to someone I received all the emails at the same time. 7 months for the production of hair products? Needless to say I cancelled my order and notified them I was very upset that i was never contacted. We all make mistakes, but with how business they do they shouldn't take over a week to respond to people that have already made purchases with them.
PATRICIA R.
I didn't have to wait long on the chat with a customer service rep, and she was able to give me answers very quickly! Thank you!!