All hair care $10 limited time! FREE Shipping Over $20. HiX, The Science Behind Beachwaver Hair Care Is A Bond Multiplier. Beachwaver Dual Voltage Rotating Curling Irons. Straightening Irons. Wrap Up Bun Maker. Dry Shampoo. Braid Balm. Good Vibes Shamp...
Beachwaver Co. (beachwaver.com) has 398 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Hair Care & Styling · La Grange, Illinois
Excellent
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398 approved reviews, newest moderated first
Michelle H.
Purchased end of November as a Christmas gift for myself from my Son. Used twice no problems, third time clamp broke and stopped working. I've sent numerous emails where I received a 'ticket'reference for customer service but no further replies. Left messages on the social media posts... No acknowledgement. Stuck with a £70 tong that can't be used. I want a refund. This was bought from my Son's first wages and so not acceptable..
barb S.
So disappointed with this company. Apparently I have to keep the iron whether I like it or not. I wasted my husband’s hard earned money & it was his Christmas gift to me.
Marce C.
I ordered a product December 21, today is December 31 I’m still waiting for order status this is the answer from there “ customer service “ ( Your item departed a shipping partner facility at 6:00 am on December 29, 2022 in YORK, PA 17406. Please reach out to USPS to see what the ETA is. SO I HAVE TO REACH OUT USPS TO CHECK THE ORDER STATUS OF SOMETHING I ORDER TO THIS COMPANY!!! Ridiculous! Don’t waste your time and money ..they want you to do their job .. so my first and last time ordering something from this place! Sucks
Chloe
If your from the UK then 100% buy! Mine come within 3 days. Super fast delivery and easy to use! Really love mine!
Chelsea S.
The worst company if I could leave 0 stars I would
Anne F.
I’m just gonna start out by saying horrible customer service, and horrible communication they’re very vague with the return policy. Please do not purchase anything from this company! Purchased a curling iron at full price because I wasn’t able to use the discount code received curling iron and wanted to return. It paid over $180 for the curling iron and they are telling me that it isn’t eligible for return. Also, the customer service number send you to a voicemail. What kind of company has a voicemail for customer service on the way to contact them just emailed it takes up to five days. I’m sorry even purchase is curling iron. I’m stuck with a $200 I’ll never use.
Susan Herbert B.
Horrible shipping! I ordered as a Chanukah gift on 11/28/22. It took 12 days from them to start the shipping process, at that point it was finally shipped through another horrible shipper, OSM shipping. It sat for 4 days in NV and then left to another location in NV where it sat for 3 days and now it’s been in GA for 3 days!! I have purchased and had shipped at least 20 items that were purchased the same day or after the Beachwaver and all my packages have arrived already. I always shop small business because it’s so important for the economy, but unfortunately this company must cut corners so much that it takes 12 days to ship something out and then use the worst shipping company. Sad for them, but I will never recommend buying from this company again.
Daniel
Horrible Horrible company. Takes forever to get a tracking number and then it takes forever to get it. Newest tracking info hasn't updated in 4 days, shipping company says talk to seller but it takes 5 days to hear from the company and all they say is "Thank you for ordering" no answers or anything. Paid for 3-5 day shipping they changed it to 5-7 days shipping and if tracking is right it will take 21 days from my order date to get my product. This company should be shut down if they can't do what the say they will. DONT BUY FROM THEM!!!