BBQGuys.comReviews of bbqguys.com

The product I ordered was excellent and exactly as advertised. Shipped quickly with regular updates.

Excellent products and customer service. Grill shipped in less than 24 hours from order. Grill was more difficult to construct than stated but we are very pleased.

Part of our order was late and due to be delivered when we were out of town. We tried to cancel by calling, email no luck. Finally reached someone who sent in a priority cancel. Order was still shipped three days later and dumped over the gate by FEDEX. Now we cannot get a return tag and still another cancelled part of the order is being shipped. This is a bad company for service. Try Amazon or Best Buy where they respect customers.

ordered a $3,000 Blaze BBQ. Missing hardware. Only got about 1/2 the screws. Many trips later got the BBQ together. Marks on the hood. Looks like polishing compound but can't be sure and can't get it out . Also, BBQ has trouble lighting. Emailed BBQ Guys 2x, never heard back and their customer service is not open when I get back from work but of course their sales line is. Do NOT buy from these guys. Buy from a local retailer

Great service and fast shipping.

I already knew basically what I wanted. The site menu made it quick and simple to find the Weber grill and accessories I wanted. Delivered just in time to start BBQ season off right.

Sent us broken items. We emailed as soon as we opened their packaging and they claim it's outside their damage policy. Makes no sense. Beware of these guys

This smoker is heavy(dbl wall) bulky(taller for better smoke circulation) and easy to use..... AND my BBQ son is very happy with it.