Bay Alarm MedicalReviews of bayalarmmedical.com

The system works well if it’s set correctly. Mine was operating without the option to stop a false alarm for a few months. After a frustrating phone assistant whose advice made no difference, I did get the help needed and it was set correctly. Generally it works fine, but I have suggestions: Buttons are too easily pushed. I have only experienced false alarms, and too frequent alarms; having only one alarm box makes it difficult to get to it to cancel, and at times I don’t even hear it from another room; the button in the wrist band falls out and too difficult to put back in for me.

I expected to be put on hold for a long time. but your customer service person responded quickly and was fully prepared to be of service to me.

Customer service rep immediately handled my concerns and made adjustments as need. Very pleasant and professional.

Agent was polite and helped me set up account and then explained the features of my device.

Mary was excellent answering all our questions

I’ve had bay alarm for over a year and I’ve never had one bit of trouble with it. They always reply very politely and are very friendly when I do my tests. And when there was an instance where somehow an alarm went through without me, pushing on it or anything and they contacted me and we were able to clear up the problem. The cost of Bay alarm is very worthwhile for my peace of mind and my families, peace of mind. It is also very reasonable.

The agent was very helpful.

Very helpful customer service. Set up was easy