Bay Alarm MedicalReviews of bayalarmmedical.com

Representatives were knowledgeable, professional and pleasant and helpful.

Kel was very helpful in fixing an issue with the emergency contacts that wouldn't save in the system. He was friendly and very efficient as well as very helpful in filling in the information when it wouldn't save on my end.

I received clear answers about why my unit is inadequate, and was led easily through an upgrade.

Cell reception not acceptable for service.

I used my Bay Alarm Medical Equipment for five years after a serious health issue in late 2020. Fortunately I did not have a need for assistance in the past five years but I always knew they were a button away. I am switching now to a smaller gps device with another company but can continue to highly recommend Bay Alarm Medical for those seniors who might be housebound or who live alone.

I am a new customers. I needed some help adding emergency contacts to my profile. McKenna was very friendly and helpful, which I appreciated very much. Thank you!

I had a technical issue with logging into my online account. The customer service representative, Mary, was extremely professional, courteous and pleasant. The only reason i didn't give it five stars, is the issue has not been resolved yet. But has been escalated to the IT department.

Betty was so kind and extremely helpful. I had a lot of questions with set up and account information and she was so patient in helping me understand everything.