Bay Alarm MedicalReviews of bayalarmmedical.com

This is an outstanding product and service that I carefully researched and compared to other similar services before purchasing. VERY satisfied. Absolutely no regrets.

Bay Alarm has been so friendly and understanding when responding to our initial false alarms. (I hug my wife many times per day, and some times I set off her pendant.) So the alarm works as advertised. The receiver is loud and clear and easy to use. And the Bay Alarm reps are as friendly and courteous as you'll ever find. We are 100% satisfied with Bay Alarm Medical.

Received call that my mom fell and no response from her . Told person on phone I would call her and call back if she needed help. Could not get her on phone so called back waited 3 min and was connected to someone who said he needed to transfer me to right dept. on hold 10 min with no response. Hung up and called Mom again. She had crawled to phone and picked up. Meanwhile your company called my sister who is second on list and she said to send them out. I stayed on phone with my mom , when paramedics got there they had to go through kitchen window because your person did not tell them there was a lock box!!!! also was not informed of medical I.D on refrigerator. If she has been unconscious this would have been a disaster as she is allergic to many meds. Very disappointed in your service at this point and considering another company

Very happy with the service and peace of mind that this service brings. The only thing that has been encountered is the necklace came apart from the button. It is only glued...and should be affixed in a different manner. We re-glued the necklace to the button. It's functional, but a little worrisome that it will happen again.

partly my fault for not calling ......don't think the thing actually works.....and might be responsible for a rash on my neck......still thinking ..... I like the idea of this product .....hoping to work out the kinks.......N~

I called to ask a gazillion questions to research Bay Alarm. Jessica Caraballo answered all of my questions with excellent knowledge, professionalism and courtesy. Everything you'd want when making that call! (The beeping to indicate that the call was being recorded was annoying. I had to ask Jessica to repeat the information a few times.)

Quick response with good communication, between myself and person who answered my call for help.

Very good customer service and easy to work with.