Bay Alarm MedicalReviews of bayalarmmedical.com

i have one question to ask i was told by some one that ever time that goes off you bill me for that i need to know if it is true please let me know

I am new to Bay Alarm Medical. When I have tested my wrist band and necklace at the end of the month they have been quick to respond and been very courteous and helpful. So far I am very satisfied with them.

When we ordered the Bay Alarm System, (My mother had a stroke in Jan affecting her vision and memory. ) we were told that we would receive a call if the power or telephone line fails. Not true, you are only alerted when the power fails. After a storm, both power and telephone were down, we called customer service and was told I should have read the fine print in the contract and we should hire a live-in nurse! We test the system each week and it takes more than 3 minutes to reach a live person. In some cases, the person's voice is muffled and barely audible! Needless to say, we will not renew after the prepaid 6 months expires!

Superior customer service

Ordering, payment and installation went very smoothly. Satisfied to date with the product. When the button was accidentally pushed, response was immediate and courteous. One small problem is the necklace itself- my mom is very petite and this button is large for her. She doesn't sleep with it on but keeps it nearby.

Setting up the equipment is easy. The device has a big red emergency button and the emergency bracelet is also well designed. Thanks for your service.

Have had great response time to my test calls. Haven't needed actual critical calls.

Easy to enroll; nice variety of options available for medical alerts; reasonably priced and very friendly and helpful staff.