Bay Alarm MedicalReviews of bayalarmmedical.com

Great customer service and very friendly staff.

While we only had the service for 3 months...during that time all was good. Cannot give too much info as we cancelled our service fairly early on...nothing wrong with Bay...just our needs changed. During our research we found Bay to be the highest rated and recommended monitoring service.

A few weeks ago my cat decided to look out of the high window. He jumped onto the table, stepped on the alert light on the machine and activated it on his way to the window sill. I was outside at the time but I heard the machine "Calling for help alert". I came inside and explained to the Bay Alarm tech that I was fine and my cat activated the system. The Tech asked me a few questions and was assured I was the owner of the machine. Since my cat does not like to be told what not to do, I relocated the machine to a safer place. All is well!

I was called to tell me that there was an alarm from my 95 year old Mom and that there were first responders on the way. This was around the first of May. Even though it was a false alarm, I have yet to see the first responders!! My Mom has fallen again and I will be canceling this service.

Very professional and everyone was extremely helpful and knowledgeable.

Happily I have not had to activate the help button. No reason! Thank you.

The patient has a great sense of relief and comfort in knowing that they are not alone even when there is no one at home. Bay Alarm is like a constant companion and makes everyone more able to resume some normal activities without fear of a loved one having a fall or needing care while they are out of the house. It is a wonderful feeling to know that care is right around the patients neck.

Read all the positive reviews and ordering went as expected. The unit arrived quickly and was easy to install. The test went smooth. Thankfully I haven't had to use it yet but have no reason to think when and if it happens, it will all be as advertised. Customer service team is all very friendly and helpful.