Bay Alarm MedicalBay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Hospital & Emergency · IRVINE, California
Excellent
Hospital & Emergency · San Clemente, California
Excellent
Hospital & Emergency · Anaheim, California
Excellent
Hospital & Emergency · San Francisco, California
Excellent
2,883 approved reviews, newest moderated first
Customer
I've yet to need the device since I purchased it but both times the company was sent an alarm - when I gave it a practice run and a time when the button was accidentally pressed - the staff responded immediately and most pleasantly, giving me the assurance that should I ever actually need them for real, they will be there for me.
Bea L.
The customer service department was veryresponsive when my mother could no longer use this product. I appreciated receiving a refund for the unused months of service.
Response from Bay Alarm MedicalJul 28, 2016
Hi Bea - Thank you for your feedback. We are so sorry to hear the system did not work out for you. We have assigned a Customer Care Representative to look into your account in order to better assist you. They will be in contact with you soon to further discuss your case. We truly appreciate you taking the time to tell us about your experience. We will talk to you soon. Thank you, Bay Alarm Medical
Kevin L.
I recently had the alarm system with the GPS sent to my father. He is elderly and is a fall risk. When I activated the unit I was able to test both the wrist band which has a 1,000 foot range from the unit at the house and the GPS which tracks the location of the person wearing it. We have not had any emergencies at this point but feel secure that if the time comes he will be taken care of in short order. Before ordering the system I went on line and found that Bay is the #1 rated system and by testing the system they have not disappointed.
Response from Bay Alarm MedicalJul 20, 2016
Hi Kevin - We are glad to hear that your father is doing well and feeling comfortable with our system. We definitely appreciate all the customer feedback we get, so thank you for taking the time to share your experiences with us. If there is anything else we can do for you or your father, please don't hesitate to give us a call. Thank you, Bay Alarm Medical
Carol H.
Extremely excellent service. Polite customer service. Very glad to have chosen this company for my safety needs. Feel more secure knowing they are on alert.
Ruth N.
Signing up and getting it installed was easy and fast we have had no problems or complaints the operators were helpful and polite would recommend for anyone that needs this type of service
Response from Bay Alarm MedicalJul 20, 2016
Hi Ruth - Thank you for taking the time to share your feedback about our system and services. We are glad to hear how easy everything went for you. Let us know if there is anything else we can assist you with. Take care, Bay Alarm Medical
Henry A.
My family enjoy the peace of mind that you provide for them thank you
Diane nolonger a C.
I had no problems signing up - unfortunately we moved to another care facility that had their own system. I would recommend this company to anyone needed their service.
D M.
Fantastic team from point of sales to the multiple alert calls that were facilitated on my Moma behalf Efficient Effective and Approrpriately priced.