Marj
Great company
Their response time is great and very nice people to work with. We're extremely happy with our decision to go with Bay Alarm Medical.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Excellent

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2,883 approved reviews, newest moderated first
Marj
Their response time is great and very nice people to work with. We're extremely happy with our decision to go with Bay Alarm Medical.
Chris
The service works very well. My mom had an emergency and EMS services were contacted as well as myself. Billing also worked with my mom to continue to provide her monitoring at a reduced annual rate. Thanks...
Response from Bay Alarm MedicalSep 22, 2016
Hi Chris - We are glad our dispatchers were able to assist your mom during an emergency and made the both of you feel safe and comfortable.. We hope that she is doing well! We really appreciate you taking the time to share your feedback, please let us know if there is anything else we can do to improve and be a 5-star company in your eyes! We are here for you and your mom, so please feel free to give us a call if you guys have any questions or concerns. Thank you! Best regards, Bay Alarm Medical
Pam
Ordering and set up were so easy. The peace of mind Bay Alarm Medical gives us is worth every penny spent. As working children of an elderly parent we know that Bay Alarm Medical will be very responsive to any need that arises while we are away at work. Our father was apprehensive staying alone at night but not any longer! He tells everyone he comes in contact with that they need to get a Bay Alarm Medical system. He's a walking advertisement!
Carrie
Rachel was great in helping me get all set up so my dad is taken care of when I am not around to help him. I am so relieved...
Kerry L.
Shyla helped with ordering for my elderly mother, and was very efficient and knowledgeable.
Terry M.
I fell and was trapped. I am seventy six years old. Your quick response helped to get me back on my feet. Thank you very much.
Response from Bay Alarm MedicalSep 22, 2016
We are so glad you are okay, Terry! That feeling is probably quite scary but it's definitely a good thing you were able to push our button and get help right away. We are glad our dispatcher as well as the emergency personnel made you feel safe and comfortable. We really appreciate you sharing your experience with us. Please let us know if there is anything we can do for you. Sincerely, Bay Alarm Medical
Patricia T.
Rachelle was an excellent customer service person. She was extremely helpful and patient with all my questions and several phone calls. I am excited to receive the product for my mom. Thank you!
Response from Bay Alarm MedicalSep 22, 2016
Hello Patricia - Thank you for taking the time to provide feedback. Rachelle was very happy to see your message regarding her customer service and you overall experience. Please let us know if you need any assistance in setting up the system for your mom and we would be more than happy to help. Best regards, Bay Alarm Medical
Priscilla Jane R.
A great burden has been lifted from the shoulders of my Son, in Texas, my Daughter, in Florida, Family, and Friends. Since my Son did the research of personal alarm systems, wanting the BEST Protection System for his Mother, I trusted him to find it. Since the Bay Alarm Medical System has been in my home, I now feel that I have an additional member of my "Band of Angels." With professional live help at the simple push of a button, I feel so much safer. Thank you, Bay Alarm Medical and staff.
Response from Bay Alarm MedicalSep 22, 2016
Hi Priscilla! Thank you so much for your wonderful feedback. We are so glad you and your family have found peace of mind with our services. Please feel free to contact us if you ever need assistance or have any questions. Thank you, Bay Alarm Medical