Juanita
I do not like the wrist band
I do not like the wrist band. It is just Velcro and scratches. Sometimes when I turn over in bed it rips my skin and it will bleed. I think you should be able to find a better band.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,883 approved reviews, newest moderated first
Juanita
I do not like the wrist band. It is just Velcro and scratches. Sometimes when I turn over in bed it rips my skin and it will bleed. I think you should be able to find a better band.
Customer
Top notch quality equipment and customer service people. Recommended highly.
Customer
Bay Alarm has been responsive each time I have tested the system. I wouldn't hesitate to recommend them to a friend.
Helen G.
Good job. Gives us both peace of mind!!
Jim S.
Super helpful when shopping for the right products and even easier to setup and test.
Customer
I do like it. Really have not needed it at this time but I feel comfortable having it with as I am home all the time except in the evenings. Then my son and his wife are here. Only a few steps away in next house. I live right behind them. Annette Wiest
Patti
I got the system for my 84 y/o mom who is a widow living alone. She is very unsteady on her feet and very hard of hearing. One night she mistakenly pushed the fob t by accident, the fire department responded quickly after the monitoring facility failed to reach her by phone or intercom. I am very fortunate that it was a false alarm but also pleased that the system worked as designed. I would without a doubt recommend Bay Alarm Medical to anyone who has an "at risk" elderly family member. Bay Alarm provides me with an added layer of insurance and piece of mind that she can reach EMS or fire department. My only recommendation - instead of a phone call - I would really appreciate a text sent to my phone for notification from the monitoring company.
Customer
No experience with service thankfully. Initial establishment of equipment and service went well - very professional.