Bay Alarm MedicalBay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent
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Hospital & Emergency · San Francisco, California
Excellent
2,883 approved reviews, newest moderated first
Ken A.
The representative who assisted me, Asa, was very helpful. She provided all the information I needed, and I was especially impressed by her effort to make sure my device problem was not just a dirty contacts issue. I am happy to continue my relationship with Bay Alarm Medical.
Lori B.
l called and spoke with Audreana to get information about obtaining a smart watch for my sister who lives alone and has developed a fall risk. Audreana was very helpful and answered all of my questions. She walked me through the ordering process and made the purchase easy.
V Lynne H.
representative help was fast and knowledgable
R M.
Excellent customer service
Kevin B.
Trying to get started. Can’t get past the password entry. Called HQ yesterday, no help.
Response from Bay Alarm MedicalJul 11, 2024
Hi Kevin, We can most definitely get a new password reset sent please call into customer service at 877-522-9633 for further assistance.
Linda P.
Should hang up the phone before you you start giving attitude
Response from Bay Alarm MedicalJul 11, 2024
Linda, it is very important that all of our representatives are putting customers first on every call. I pulled that call to provide coaching and correction for the agent and I apologize if you felt attitude but I can assure you that was not the case. I did let them know before having any side conversation to make sure caller has disconnected. However I wanted to make sure you knew he had no bad attitude or ill intentions after helping you out.
Theresa G.
Good customer service.
TK
I love Bay Alarm Medical! They truly care about my mother’s safety and are always helpful and polite!