BaubleBarReviews of baublebar.com

I've been shopping with Baublebar for years, and I love their pieces. Great quality and reasonable prices. I recently needed assistance, and Brittney was a big help getting a resolution for me!

I got the initial necklace in Pave/gold, and while it took a while to get delivered to me, i loved it upon first blush. I am an everyday jewelry wearer, and I do go to the gym and am a little tough on my jewelry, so unfortunately within 5 days of receiving the necklace, it started to turn my skin green and tarnish. I reached out to customer service and they were very prompt in their responses, and even offered to send a replacement or a refund should I want. I opted for the refund to try to find a waterproof brand, but their customer service was exemplary. definitely a great brand if you are gentler on your jewelry than I am!!!!

Speedy Delivery Supported - We needed speedy delivery of a custom kit and Kara helped me upgrade my order easily. I was impressed that BaubleBar has 24/7 customer support and the quick assistance made a difference.

I recently made a purchase at Baublebar and had an issue, I spoke with Brittney at customer service and she was more than accommodating, very helpful and polite. I will definitely be ordering again

I ordered two custom bracelets for mother's day. I made a mistake with the spelling on one bracelet but noticed it immediately after placing the order. I contacted customer service within minutes of placing the order. The emailed me saying they would contact operations and ask them to cancel the order so I can place the correct order. they emailed me after a couple ays and told me that unfortunately they couldn't do anything. Really disappointing and I will not be supporting this business again. I have even a repeat customer but not anymore.

The customer service was amazing. I spoke with Tiffany after I had made a mistake on my order. She responded extremely fast and was very understanding and personable about my situation. Will definitely be buying again!!!

First time buyer and definitely won't be the last. Responsive, professional and friendly customer service! The team goes above and beyond to meet your needs. Kara and Abby are amazing! I truly appreciate feeling valued.

Had to replace my necklace cause it broke. Giving it 4 stars since my necklace broke but very happy with the costumer service and they sent me a replacement. Jamie was super helpful!