LJT
Fantastic customer service
Fantastic customer service by Chani and Morgan. My daughter's bracelet broke after wearing 2 times. I emailed with a picture and they responded in 24 hrs with a replacement sent to me.
BaubleBar is listed under Jewelry & Watches in New York.
BaubleBar (baublebar.com) has 643 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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LJT
Fantastic customer service by Chani and Morgan. My daughter's bracelet broke after wearing 2 times. I emailed with a picture and they responded in 24 hrs with a replacement sent to me.
Vicki
BaubleBar is great not only do they have the cutest stuff but their customer service is amazing!!! Especially Jamie. She was right on top of things. I was gifted two. Bracelets, one with each of my grandchildren's name on them. One broke I immediately sent an email and within 20 minutes or less gotta reply from Jamie. After a little bit of information back, Jamie had the whole issue squared away. Everything was solved in less than an hour. Wow best Customer Service experience I've ever had with any company ever. Their stuff is so cute, and rest assured, if there is an issue, they will handle it right away. I can't wait to get more items from them and I will tell everyone about BaubleBar.
Kambri C.
Customer service helped me get a refund after my bracelet broke
Vicki H.
Yesterday I ordered a custom bracelet for my granddaughter's birthday and had it sent to her. Unfortunately, at checkout, I breezed over the part where I was supposed to put in a gift message. I realized she would not even know who sent it. I immediately sent an email to Baublebar to explain the situation. Jamie contacted me within a few hours to say that she was happy to put a gift message in the package for me. Cannot speak to the item itself because I have not yet seen it, but the company comes highly recommended so I am confident it will be lovely.
Amanda H.
Customer service was amazing! Both Kara and Chadi assisted me and were so nice throughout the process!
Maureen V.
Timely understanding of odd situation of bangle randomly falling off - I was afraid I would lose my daughter’s gift, so happy I won’t have to worry about it anymore! Thank you Chani!
Karla S.
Kara and Devin have been extremely helpful in assisting me with an exchange. They walked me through the entire process and they went above and beyond to make sure I was completely satisfied with the transaction. Bravo to Kara and Devin and BaubleBar in general. Thank you for making this a painless experience.
Al
I love the products and customer service is amazing. Brittney specifically was extremely helpful and prompt in her response. I am very impressed and would purchase again.