BaubleBar is listed under Jewelry & Watches in New York.
BaubleBar (baublebar.com) has 643 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Angela H.
Excellent customer service! I ordered a custom blanket for a friend, but some of the fabric looked pulled and worn. I contacted customer care, and they immediately apologized and arranged for a replacement. Outstanding support and great quality—I highly recommend BaubleBar!
Kelly M.
I had an issue with my custom order and once I subitted photos of my item, no questions asked, they immediately placed a replacement order for me. It was very easy. Additionally, I submitted my request at 9:22pm on a Thursday with an auto-reply email acknowledging my reqeust and letting me know their hours of 7am-9pm. I was not expecting a reply until the next day and to my surprise, I received a personal response within ONE minute (at 9:23pm) with an apology and letting me know my concern has been escalated an I would hear from someone soon. I had an email the next morning with the next steps to correct the issue and get the replacement ordered. I have loved everything I have ordered from BaubleBar and this experience just elevated my love for this company! I highly recommend! Great quality and a great customer experience!
Leah
I reached out regarding my order where a charm was tarnished. Within 24 hours I received a message and Kara helped fix the situation immediately. Such great customer service especially with Kara, thank you!
lauren
Fantastic customer service. Very responsive, friendly, and helpful. 100% recommend BaubleBar.
High Waisted C.
I had a custom bracelet that unfortunately broke and emailed the customer care team. I really appreciate both Jamie & Tiffany in their responsiveness and assistance. They worked with me on finding a mutually beneficial solution - which was to send a replacement and I truly thank them for a seamless experence.
Dena
Accidentally ordered the wrong charm, I emailed them immediately and they responded within like 5 minutes!! Cancelled my order and got help me with my discount on my new order!
Jodi Goldstein P.
Customer service was super helpful. Amazing!!
Maggie H.
I received a BaubleBar bracelet as a gift a while back. It ended up breaking one day when I went to take it off so I contacted customer care. Chani was super helpful, offered a replacement and the order was placed right away. I really appreciated the help and responsiveness and am also happy that I was able to get my favorite bracelet replaced! :)
