Randie L.
I made a mistake on my order
I made a mistake on my order. I immediately contacted customer service. They cancelled my order and I was able to reorder what I meant to order originally.
BaubleBar is listed under Jewelry & Watches in New York.
BaubleBar (baublebar.com) has 643 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Randie L.
I made a mistake on my order. I immediately contacted customer service. They cancelled my order and I was able to reorder what I meant to order originally.
Amoe
I would say that the jewelry photos on their website are very misleading as to what size the actual jewelry is going to be. Like the number necklaces, kinda like you mirrors in your car it says objects may appear closer in mirror well the stock photos on the humans should say that the jewelry is larger in photo then real life. They must know that they operate this way because no one is allowed to leave an actual review on their website in regards to their purchases. I do have side by side photos of the one I received verses the 2 photos on their website.
Nicole
Andrea has been so helpful to me regarding my order! She responds quickly and has been so friendly during the entire conversation. I have appreciated her help!
Sandra M.
I am shocked at the price for what you get. Big dollars for very little. I am embarrassed to give this as a gift. Buyer beware!
Susan C.
I got a custom Mickey Mouse Cord bracelet and it is SO CHEAP. I could have gone to Michael’s and bought everything and made it more sturdy than this. It’s flimsy, the letters flip around, and the two chords (that are super thin) separate. It’s so disappointing because on sale it was $28. I will not be buying from them again!
Ange P.
Buyer beware. Really disappointed with bauble bar. I ordered a gift last week and paid for expedited shipping so it would arrive in time for my friend’s 40th birthday — only to learn it won’t even ship until next month. Why offer expedited shipping if the item isn’t available to ship? The customer service experience made it worse — Tiffany showed no empathy and kept placing blame instead of acknowledging that the process was unclear. Such a letdown for what should’ve been a special gift.
Lauri K.
Kara was very professional and prompt in solving a discount issue for a replacement order. She made an exception for me. I have ordered several pieces from this company and love the quality and service. Thank you , Kara ! Lauri
Barbara J.
Never received my order. Delivery was supposed to have happened...was home at the time...no package received. There is no process for reporting. No way to contact the company.