Betsy T.
Customer service was great
Customer service was great! I had problems with a necklace and they did not hesitate to help me out quickly!!
BaubleBar is listed under Jewelry & Watches in New York.
BaubleBar (baublebar.com) has 643 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Betsy T.
Customer service was great! I had problems with a necklace and they did not hesitate to help me out quickly!!
Pamela
I love their jewelry! I’ve gotten pieces for weddings and just every day wear. Their customer service is top tier!! I had an order issue and Andrea was kind and super efficient! Forever a customer!
Naureen Sadaruddin K.
Love the products, super cute and hypoallergenic for a sensitive girlie like me. AMAZING customer service too!
Thea
My friend ordered a necklace from Baublebar for me as a gift. As I was attempting to put it on, it broke in my hands. I emailed the company and they gladly reimbursed me. The company is quite easy to work with, which is a plus. However, when I received a new necklace I was able to wear it for about an hour before it broke. I have to admit, I am not very impressed with the quality. I am grateful for the customer service, but I would watch out for "cheap" quality.
Jonette B.
Buyer Beware- I bought my granddaughter, a personalized necklace and a personalized bracelet with her name on it. These were Christmas gifts for 2025. Within one week of wearing they were showing signs of pink rust. When she contacted Baublebar, they told her there was nothing they could do to help her.
J H.
Ordered 8 necklaces and 3 bracelets the first week of December, finally received the last of my order on Dec 29. I missed holiday gifting. The birthstones were incorrect to what i ordered. I ended up having to give a ruby bracelet and a garnet necklace together since that is what as sent and i needed a gift for my niece. The stones were glued in off center and look very cheap. The 14k gold of a birthstone necklace was different than the gold color of the initial necklace. So those can’t be worn together. The bracelet was very small but thankfully i gifted to a teen. I wouldn’t order again. Glad i got sale prices 75% off. The pieces do not look like mid range fashion jewelry like Kendra Scott which is what I thought it would be.
Cassandra Potler K.
Great products, and amazing customer service. Any time I have reached out with an issue they have been responsive and provided a reasonable solution. Most recently Amelia was super helpful when a product did not ship on time. Have ordered many times and will continue to be a customer!
Lisa F.
I ordered a gift for Christmas that was picked up by someone else who, sadly but not surprisingly, kept it. I reordered to ensure I received it by Christmas, and I also requested a refund. The new order arrived in time, and the company refunded my first order after a relatively simple process. My great-niece loved the gift, and I will keep BaubleBar in mind for my other little ones.