Bath & Body Works - great fragrance finds in shower gels, body lotions, hand soaps, candles, Wallflowers, gifts and discontinued fragrances. Shop online, read customer reviews or find a store near you!
Bath & Body Works (bathandbodyworks.com) has 1,677 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Creative C.
Biggest mistake they EVER made was deciding to stop producing Moon light Path! Best most awesome fragrance they ever came out with… since they stopped carrying it I have NOT purchased a candle since then and only the creams because I have no other choice. Bring back MoonLight Path or I am ready to find another cream that works for me since scent is not moonlight path. Los me or bring it vack.. but lease; everyone get on my box and complain
Disappointed BBW C.
I placed an online order to be picked up at a local store in Shreveport. (Mall St. Vincent) I never received confirmation. Called the store and was informed that they were short staffed and could not fulfill the order. I went to the store to pick up the items, needless to say that it was not what I wanted. I had to pay for the order again. I have yet to receive a refund for a purchase made 12/14/24 after requesting online and by phone. Please do not offer options to your customers that cause inconvenience instead of convenience. I have wasted valuable time, money and gas with no satisfaction.
Pissed
Do not buy online. I would give 0 stars if it let me. Ordered an e-gift card for Christmas and it never got sent. They STILL haven’t fixed it despite trying to contact them everyday. They do not respond to emails/reply when they say they will. Fkn useless.
Anon
I use to love B&BW but in last few years the quality of the scents are awful and it’s pricey nowadays. Candle prices are insane. I now buy gorgeous smelling candles elsewhere now for half the price. Semiannual sales are garbage…stuff they’re selling comes in and it stinks. Regular stuff not on sale anymore. Wallflower plugs are ridiculous and costly. NO MORE BBW for me. Sales are garbage,STUFF ON SALE STINKS, WALL FLOWERS ON SALE STINK… …just leave it as it was quality wise. They’re destroying their own business through greed. Thanks but I’ll be shopping elsewhere now. Sad and stupid marketing dept. Consumers are not stupid.
Bobbi M.
I made the mistake of ordering from the Culver City store again, but only because they had all my items in stock. SPOILER: they didn't. Again. My order took so long to fulfill,they ran out of items again. Either that or they're incapable of keeping their inventory updated. Every single time I order from this store or go in person is a HORRIBLE EXPERIENCE. I love Bath and Body Works, but the Culver City store is a disgrace. I blame myself for ordering from them again. I highly recommend the Ladera store. The staff there is amazing.
Barbara M.
They downsized their hand sanitizers by half (while keeping the price the same. Very disappointed.
Marianne S.
For a great store- the online shop is horrible! Products arrived damaged. Replacements never arrived. Do not recommend buying from them online. Call center is foreign- crappy Crappy Crappy!!! Sooo mad!
Takiyaa D.
I love y'all body fragrance n everything don't get me wrong....but I don't agree with y'all choosing ups cause they never deliver my package on time.
