Bare NecessitiesBras, panties, lingerie, swimwear, shapewear, activewear, hosiery, men's underwear, plus size bras and more at Bare Necessities.
Bare Necessities (barenecessities.com) has 511 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Clothing & Underwear · Elmwood Park, New Jersey
Excellent
Clothing & Underwear · New Jersey, New Jersey
Excellent
Clothing & Underwear · Edison, New Jersey
Excellent
Clothing & Underwear · Tenafly, New Jersey
Excellent
511 approved reviews, newest moderated first
Mary E.
I was a little upset when calling customer service today. Kimberly was very helpful and kind and helped me work through my 2nd return and another shipping fee.She was able to eliminate the return shipping fee and processed an exchange for 2 more Bra s' to hopefully find my favorite one again.Thank You Kimberly for making me a much happier camper !
Tiffany S.
Carrie (?) THOROUGHLY helped me through my order. I called as my discount code wasn’t applying in the cart. She ordered with me on the phone, verifying each of the items product code, size and cost. She was kind, and super friendly, which enhanced the overall experience!
Response from Bare NecessitiesDec 15, 2023
Thank you for taking the time to share your kind feedback with us. Here at Bare Necessities we strive to make every shopping experience extraordinary. We read and review all feedback in order to help us provide a positive customer experience. I am thrilled to hear that you had such a wonderful experience with Kerri! We really appreciate your comments and look forward to doing business with you again in the near future.
Karen M.
The associate that helped me was very professional and efficient. She answered all my questions and went over and above. I am very pleased with your Customer Service.
Response from Bare NecessitiesDec 15, 2023
Thank you for taking the time to share your kind feedback with us. I am so glad to hear that we were able to assist you so well! Here at Bare Necessities we strive to make every shopping experience extraordinary. We read and review all feedback in order to help us provide a positive customer experience. We really appreciate your comments and look forward to doing business with you again in the near future.
Rachel G.
It was a wonderful experience to be helped by someone so cheerful and high spirited. I wish I could speak to this person every time I called needing assistance.
Response from Bare NecessitiesDec 15, 2023
Thank you for taking the time to share your kind feedback with us. We are so happy to hear that you received such wonderful service! Here at Bare Necessities we strive to make every shopping experience extraordinary. We read and review all feedback in order to help us provide a positive customer experience. We really appreciate your comments and look forward to doing business with you again in the near future.
Heidi H.
I had a fit consultation and they recommended a product they didn't have. So I ordered a similar product in a size larger because I don't like to feel suffocated. I had trouble keeping track of the order information email because they sent me so many sales emails after that. I did eventually find the order confirmation emails. The bras I received were way too small. The returns process was confusing and they had a policy where I had to order more stuff just to not pay a fee for returning the things that didn't fit. The return label was just something that appeared on their website and not in a printable format. To print it I had to screenshot it and print the screenshot. The post office couldn't scan that. They also say there's an undisclosed financial penalty for not returning the items fast enough. They have good customer service. They said they would give me free return shipping. They didn't say whether they would waive the fee for returning the items. They also offered to mail me a shipping label since I am not able to print theirs. They offered that before I even told them I had that problem, which means other customers must have had that problem before me. Dealing with the website is awful and the sizing and fitting are terrible and their return policies make me want to limit myself to Amazon for all future bra purchases online. But their customer service seems OK. Maybe I can at least not lose too much money or too much more time to this.
Response from Bare NecessitiesNov 28, 2023
Thank you for providing us with your feedback. We are so sorry to hear that you have experienced some frustration with your orders. It is never our intention to cause any confusion or inconvenience, so we would love to assist you in getting your orders straightened out. In review, we see that you have placed a few orders with us and that you have already spoken with a representative to initiate your returns. Someone will be reaching out to you again shortly to discuss your orders in further detail in an effort to assist with the next steps. We hope that we can make things right and that you will consider shopping with us again!
diane D.
Bare necessities always provides the best customer experience and service. I love shopping here!
Response from Bare NecessitiesNov 30, 2023
Thank you so much for providing such wonderful feedback about your recent experience with Bare Necessities! Nothing makes us happier than hearing you love shopping on our site - we LOVE having you as our customer, and we will continue to strive to exceed your expectations in every way!
ValGal
Your customer service people are always helpful and accommodating. Your fit experts are well informed about your products. And I love talking to a real person. Your wait times are usually very manageable as well.
Response from Bare NecessitiesNov 28, 2023
Thank you for taking the time to share your kind feedback with us. I am thrilled to hear how pleased you are with the level of service our team was able to provide during your recent interaction. We constantly strive to make every shopping experience extraordinary, and getting to read that you had such a positive experience truly makes our efforts worthwhile. We really appreciate your comments and look forward to assisting you again in the near future.
AK
I have never written a review, so let this be my first time to show that shopping from another continent doesn't have to be as scary as some of you might expect. I'm really happy with my purchase because it arrived very quickly considering it came from North America to Europe in just 2 weeks. I'm glad that thanks to Bare Necessities I had the opportunity to order affordable pj sets from the latest collection for me and my sister before Christmas.
Response from Bare NecessitiesNov 28, 2023
Thank you for taking the time to write your first review about your shopping experience with Bare Necessities. I’m happy to hear we exceeded your expectations for your delivery to Europe from the United States. I hope you and your sister enjoy your new Christmas pajamas and they help you stay warm this holiday season. We look forward to doing business with you again in the very near future!