Maria
Great as always
Got my third order delivered as planned. The only thing that disappointed me a bit was that the colors arent really like the original pictures. The fades werent very good, but as long as they feel good, it's fine for me
Bad Dragon make toys - particularly of the naughty kind - for people who want to indulge in fantasies of their favourite species either in private, or with others.
Bad Dragon (bad-dragon.com) has 237 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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237 approved reviews, newest moderated first
Maria
Got my third order delivered as planned. The only thing that disappointed me a bit was that the colors arent really like the original pictures. The fades werent very good, but as long as they feel good, it's fine for me
Cody M.
I have so much to say. Their customer service department is terrible. I ordered 2 items and after waiting several months, wanted to know if my order had even been made yet. They first told me it had been made and should be shipped soon. About a month later I tried again, only to be told there was no way of knowing whether it had been made or not or when it was going to ship. Took over 4 months to receive my purchase. The photos on the site look great, but the toys themselves are disappointing. They're big, and that's about all they've got going for them. The colors are dull, the textures are even duller. The toys are heavy. I don't believe the toys are made of the best material possible. I have several silicone toys from other sellers that are more durable. Compared to these toys, bad dragon dildos are sticky (they'll even stick to each other), and collect all kinds of debris (dust, fabric, etc), they leach color from whatever they're touching (left one of the toys in the box with a paper from bad dragon, and it leeched the color from the paper. Also stored one with another bad dragon toy, which it leeched color from.), and they just don't feel nice. I don't believe they're using as high a grade of silicone as they claim. All in all, their dildos are over priced, disappointing, possibly not body safe. Their customer service department is rude and useless. Not only would I not buy from them again, but I'd recommend everyone else avoid them.
John S.
I have ordered from Bad Dragon a few times. So far I have not had any bad experiences. I now own multiple of their toys and merchandise and they work well. Some of the softer toys seem to be able to get scratched easily and attract dust and hair, but if you take special care of them this should not be an issue. The merchandise is well made and I have not seen any damage to them so far once it arrives. Plus Bad Dragon goes a bit further by adding cute packaging/stickers and a helpful guide sheet. It is important to say that Bad Dragon products are bit costly and can take some time to be made/shipped out. (I have not done any contact with Bad Dragon's customer service before).
MB
I purchased a penetratable toy and it arrived with a bunch of air bubbles inside which could collect liquid and bacteria, making it unsafe as it cannot be sterilized between uses. Customer support outright refused to help me with this, saying that "due to unique challenges with soft silicone" they don't offer any warranty on their penetratables. This isn't a warranty issue; the item arrived with manufacturing flaws! Take your business elsewhere unless you want a really expensive, non-body safe toy. Horrid customer service aside, Bad Dragon is expensive and has a super long lead time on custom orders. There are plenty of smaller stores which offer higher quality, cheaper fantasy toys which will arrive much faster. Seriously, just buy somewhere else.
Sigge A.
The absolutely best sex toys I've tried. I've purchased from BD a couple times and never been disapointed. The toys are great quality, beautiful and amazing to use. Shipping time to Sweden is usually 5 working days, which is not something BD necessarily can controll, but it's still nice and adds to my impression of the buying-experience. I ordered some costum toys a few weeks ago and got told they would ship in 5-6 weeks, but they where shipped in 18 days.
Hunter C.
I've bought from Bad Dragon twice so far and I've had no trouble, my packages arrive at my house within 3 weeks. Lots of people seem to complain about the waiting times, so I would tell them to wait for inventory drops (no processing time necessary). Other amazing companies have processing times much longer than any of what I've seen from these reviews (good and bad alike) and they're 100% worth it.
Noa P. V.
They tried to promote their website in a competitive CS:GO match. When they were about to lose, they started hacking. And their website gave my computer virtual aids. Don't buy from they; They seem really scummy, especially when you play with them.
Chris Z.
I look at all these reviews about bad dragon, and I cant fathom them happening the way they described. Maybe its just because I've gotten lucky, but I've never had a single issue with customer support. They're fast, helpful, and have reimbursed me for any broken product. I spoke with Shadow who is one of the team members and he quickly helps me. Honestly some of the fastest and most understanding staff I've seen in a long time.