Bad DragonReviews of bad-dragon.com

I ordered a extra large Rex from inventory and they said it would take 5-7 Bussiness days to ship and it did I’ll update one I have my toy tomorrow

I've ordered from bad dragon 2 times now and everything worked out like it should. I've had no issues with them. Great, original stuff that's alot more fun than regular dildos. Thanks for making my life more fun

Have ordered from BD a few times over the years, decent toys. The customer support is by far the worst I've ever had the misfortune of coming across. My toy was most likely improperly cured and would grip like a tyre, after taking it to sexperts in my city they said it was unsafe and to throw it away, and after comparing it to another of the same toy from someone I knew I decided it was completely unsafe and to throw it away. Once contacted back from BD I was told that their "artisans" where basically incapable of making a mistake and completely disregarding what the sexperts who where actually able to inspect it in person had to say. After a long back and forth I was also told "we can confirm the toy to be within our standard" and Jesus Christ if that doesn't make me never want to buy from them again, then nothing will.

I like their toys I’ve got a good handful and tako in all three sizes, I absolutely love their lubes and would love to buy other small cheaper things and try other toys..but shipping is a hard 15 usd and the local post office gets here faster then ups so it’s just pointless and a waste of my money. ( .. one thing I’d buy when needed is lube but I’m not gonna spend $22 on a 7 dollar bottle of lube because the shipping is 15 or spend 65 on a 8 pack when not needed to avoid spending 120 in shipping!) I’ve bought a lot of toys and I’ve never had a shop with shipping over 8$. Just severely disappointing they don’t see a problem with it, and I’m in ny state so it’s not like I’m over seas or another country. I’d buy a lot more from here if it wasn’t for that shipping so I guess buy in bulk or don’t buy at all to not get scammed by their shipping

Great products Waiting times a bit long tho ~1 month

There is no way to directly contact Bad Dragon when requesting information on your order or purchase. They do not respond to email requests and apparently their online Live Chat service goes unmonitored as well. I placed my order on October 16th with expedited shipping, and have seen no status update on my order, nor have I received tracking information, or an answer to any of the 4 requests for information I've submitted. 12 days is about 11 days more than Bad Dragon advertises for processing orders. This is not my first bad expereince with this company either. I've cancelled an order and I've had to request status updates to orders because "Their system isn't updating correctly". I URGE CAUTION WHEN PURCHASING THROUGH BAD DRAGON. Their product is one of a kind, but their customer service is the worst I've seen in quite some time.

Just over priced for what you get....

Bad dragon is an amazing company, I've bought multiple products and I live in the UK and never had an issue. Their customer service is amazing and fast I've received refunds and had updates the next day via email. Their products are the highest quality I own one of their dildos and I've just placed an order for another bigger one. I also own a few litres of their lube and there is no better option on the market!!! It's a shame that the process of having your dildo made takes up to 5 weeks but I assure you it is worth the wait!