Bad DragonReviews of bad-dragon.com

I am a satisfied customer for the toys they sell. I currently own 9 dildos and while I do understand that the material firmness plays a huge role in the quality of the toys, I still feel fulfilled with using these fantasy toys while they are filling me. I honestly would rate them 4.5 out of 5 only because yes, the delay for the orders can be a bit of a pain and also the limited time that custom orders are accepted is really annoying, though not enough to rate them 4 out of 5 since those annoyances are not a whole 1 out of 5 less. I foresee myself being a customer so long as I can still make the toys with customization over mass production.

Money 🤑💰 everything is good

I order ovipositor and egg come BROKEN INTO TINY PIECE How am I meant to face hugger my gut gusher when egg are broken? I ask for new egg and GET NOTHING BACK >:^<

First and last time I will ever purchase from them. I placed two “flop” items in my cart. I honestly only wanted one but figured since I was already ordering I would get some options from them. I go to check out and it asks me to make an account. I make the account and need a confirmation email. I had to refresh my hold and still didn’t receive the confirmation. They only give you a few minutes to complete these orders so I sent it through as a guest and got the confirmation that I had ordered two items totaling a little over $300. Almost an hour later I finally had the confirmation email so I Confirmed my account. To my shock the order I placed now showed one item (the add on not even the one I wanted) and a billed total of $144! I immediately attempted to use their online chat function, nope it is disabled. I sent two tickets requests in asking what was going on here. Now I’m seeing that they won’t refund or let you cancel orders after 24 hours but the automated email I received said it could be 3 days before they respond. Hopefully this works out but I’m still shocked that they would modify an order without any notice!

I ordered a product from bad dragon. They took my money and I never received the product. When I contacted them, they said that UPS must have lost it and I would have to contact UPS. Needless to say I still have neither my order nor my money. I don’t believe this is a legitimate business and would use caution before sending them money.

This is an excellent company that values its customers time, money, and experience! I purchased a Hazel model masturbator toy that experienced damages after the first use and when I contacted a customer support rep I received an email back the same day requesting images of the damaged area so that they had feedback for future items. After talking with the rep for a couple of days and confirming the damages were out of the standard for the material quality I was given the price I paid for the toy in store credit so that I may order a replacement. I am blown away by the curtsies I was shown and the response time as I was expecting atleast a week before I got even the first reply from some of the other reviews on this website. I HIGHLY recommend buying a masturbator from BD!

I have in my possession 32 bad dragon toys, and 12 merchandise with purchases around 2019-2022. Their quality are by far phenomenal for fantasy based novelties, I've been a huge fan ever since my first purchase and enjoyed owning my own collection for a long while. Every one I own has been in great condition since the day I've gotten them aside from one getting a small tear. And 1/32 in my opinion isn't bad and it was my fault, but they have a product for fixing silicone toys which was very easy to use. Their customer service was very helpful with tracking my packages and have never lost a single one in transit. They are fast to ship and deliver, every time I've ordered one it's always been about a week if not less for it to arrive to me. unless you do a custom order when they are available which takes around 4 weeks. My only concern to wanting to have your own created fantasy toy is to sign into their newsletter on getting email update where they do announce when their inventory of already made-to-go drops as well as if they are doing any custom orders at a certain time. So be vigilant if you're trying to get your special one that you want. If I'd have to give them any con it's making more fun options to the toys, and maybe some cool new merchandise items that I'd love to see in the future.

Fantastic quality products that are very pleasing in both feel and ascetics. I had an issue with my order and need some information changed and was helped out very politely and efficiently. Cant wait for my next delivery! Thanks Nezzie and BD!