B2C JewelsReviews of b2cjewels.com

We recently purchased a diamond ring from B2C Jewels. Adrian from the customer service support team has been very helpful providing the loose diamond information we requested. Very good communication, and quick response to my email and requests.

My first experience with B2C Jewels has been fantastic! Not only was the website very informative and easy to use but also the B2C Jewels representative Anita has been there for me to help me with my order, keeping me informed on the order status, addressing my concerns, and going over my options in great detail. Thanks to her, I have felt that I am not alone on my important mission of choosing and ordering a diamond ring for my beloved wife. More importantly, Anita made sure that I get the ring (which, by the way was superb!) well before the anniversary date. Thank you, B2C Jewels, and thank you, Anita!

Great services provided by Adrian. I am very satisfied with the product and the service.

Quick breakdown: Service - 5 Website ease of use - 3.5 Price - 5 The prices at B2C were what attracted me to the website at first. I was looking for a loose stone on a setting I already have, and B2C has a lot of choices for the quality and size that I was looking for. All the attributes for the diamonds are readily available on the web page and came with its own GIA report. However, not all the diamonds shown have their actual images displayed, or immediately available. At first I jumped on the website chat feature to talk to a representative to try to get the images. This is a very convenient feature. I was eventually put in direct contact with a sales rep, Anita, via email and she was my point of contact with B2C the entire way. The service is where B2C stood out. I was always in contact with Anita throughout the shopping process. I would list the stock numbers of the diamonds that I was interested in and ask for images and/or videos, then usually get a reply within a day. The process could be faster if the images were already available online, but I suppose that's the trade-off for a good deal. Anita would update me if a diamond I had looked at was sold, and made suggestions for other ones of similar grade and quality. She even reached out by phone to talk about some choices. The delivery was very quick after I made my purchase; over-night. I was able to track it the entire way. Anita even called me to make sure that the delivery was received when UPS indicated so. The stone came with its GIA grading report, and it looked beautiful. In all, I was happy with the stone and B2C's competitive pricing. I did have to do my homework to be able to understand the diamond from the grading report, and also to know what images/videos to ask for on a stone. It can be a bit of work, although this is an important purchase so I wasn't going to be lazy to begin with anyway. Furthermore, Anita was there to support me every step of the way.

Me and my husband were looking for a friendly environment with the best value for our buck, then through search engines we came across B2C JEWELS there we found the perfect diamond. Through a LA based site called adiamor I had found the same diamond but at a higher price of (+500$) therefore it made perfect sense to shop from B2C. PASCAL was very helpful and guided us with the information and pictures we needed.the process was very fast and friendly. I'm extremely happy with the F VVS2 Diamind we purchased.

I purchased a beautiful chain for a graduation gift. The chain was much nicer than I was expecting and the recipient is going to be very happy. Also Shane, in Customer Service, was very helpful with my questions and seemed to be very knowledgeable with their products. I would highly recommend this store to anyone for a pleasurable shopping experience.

Experience was great my contact Adrian was very helpful and understanding.

The product and service were top notch. Anthony was a pleasure to work with and really went out of his way to ensure my happiness.