aveda's professional hair and skin care products give you a fashion-forward look while still supporting eco-friendly practices. innovative hair care, styling products, skin care, makeup and fragrance give you the look of the professionals.
Aveda (aveda.com) has 389 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Brenda B.
ABSOLUTELY WORSE SITE EVER TO ORDER FROM....NOT WORTH YOUR TIME WITH ALL THE HASSELS....CUSTOMER SERVICE IS THE SAME......LOVE YOUR PRODUCT...BUT FOR PRICE YOU SHOULD BE ASHAMED OF THE BULL CRAP ORDERING SITE YOU HAVE....TOTALLY USELESS
Shazi
The hair gel I purchased recently has such strong and overpowering smell that everyone around you notices. The smell lingers on from wash day to wash day. You’re lucky if you don’t get a headache or feel nauseous from the odor. I contacted customer service and they did nothing,
Gowthami A.
0 star if I could leave. I have been a loyal customer for over 10 years now. Few years back I became pure privilege member too. Unfortunately I couldn't make a purchase last 2 years with a new born and missed the cut off date of pure privilege expiry by 3 months. Not only did the customer service decline reinstating, but also said my collected points all over these years of purchase expired and can no longer use them. This is very unfair treatment for a loyal customer who spent expensive products all over these years and also spent $10 to purchase the pure privilege and have been buying their product all these time. Combination of Product quality and customer service only buys a customer. Beware when you decide on becoming loyal customer to a company that doesn't value it.
Michelle
First order leaked in box (these things can happen), company then sent out replacement order, when it arrived all 4 products wer between half way and three quarters full- no leakage on replacement order- they were actually sent out like this. Sent pictures over. Got refunded. Customer service dealt with issues efficiently but shocked that products wer dispatched from warehouse that was half empty
Fran C.
I have purchased a brow definer pencil and the sharpener. Either the sharpener is faulty, or the pencil is badly constructed. I have apply gentle weight to the pencil as I hold it to sharpen, but the wood cracks and the “crayon” breaks off! I have wasted much more than I have used. The salon manager was having the same issue! I have tried using a brow sharpener from another manufacturer, but the pencil does the same thing. Given the cost of the brow definer, the product is not worth the money! I will not be purchasing any other aveda products of this nature.
Maria Oettinger T.
I love their curly hair products and damage remedy conditioner and shampoo. Aveda has great products especially for curly hair .
Audrey T.
What a horrible company this is. My boss purchased a gift voucher for me for Christmas and it got lost for a while. I then came across the voucher very recently and reached out to the company to see if I could still use it explaining what had happened. Sadly the gift voucher had expired, and the company said it was no longer valid and that was that. Such a big company and they couldn't honour a £60 gift voucher to spend on products and services. Shame on Aveda. Do not buy Aveda gift vouchers because after 6 months they expire which is a con really as most gift vouchers are valid for longer periods, not just a miserly 6 months from the date of issue. I wanted to give zero stars but was unable to submit a review if I did that so it’s a one star for Aveda for being such a ghastly Rip-Off company!!!
Maria S.
Fortunatamente ho risolto il problema circa il mio acquisto su aveda.com e recuperato i soldi. Pessima azienda e, scopro, che anche i prodotti sono mica troppo sostenibili. È danneggiata anche l'immagine della casa Estée Lauder. Di sicuro non gli regalerò più un euro.
