aveda's professional hair and skin care products give you a fashion-forward look while still supporting eco-friendly practices. innovative hair care, styling products, skin care, makeup and fragrance give you the look of the professionals.
Aveda (aveda.com) has 389 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Janis
I purchased over $300.00 worth of my favorite Aveda products. I received my Order within 48 hours, well packed and no damage. All included offers were in the box. Our Aveda Salon is the best and we have many salons in our city and surrounding burbs. I'm not sure where all the ladies live who had so many difficulties but it certainly was not my experience. Thanks Aveda! I'm not sure where all the people with complaints
Stuart G.
Order placed for £70 of products and paid for gift wrapped box for wife birthday. Horrified when the delviery arrived in a plain cardboard box with shredded paper in for protection, complained to AVEDA who simply apologised and said they will credit the £3 in 5-7 days............yes 5 -7 days. Not interested in complaint and avoid ordering from them as they simple dont care and have no interest in customer care.
Jenny D.
Aveda’s website is one of the worst yet. I go back thinking I can get my order taken care of and time and time again I get frustrated and leave the website. So disappointing for a multi million dollar company that the website is not user-friendly...... very irritating Aveda
Caro
False advertising of free hand cream but if you don’t include the code that’s In small print hidden in add at time of order you miss out and absolutely no customer service to resolve. Sent an email immediately response nearly 2 weeks later to phone, couldn’t get through after waiting 30 minutes hopeless. I have used this product since the 90’s going to Aveda salon and buying their shampoo conditioner time to find a new product. Don’t bother
Kamal G.
So bad experience i done my on Saturday. They done very bad job .i pay almost 330 dollars
Mel G.
Alles super, schneller Versand!
Upset C.
Shockingly rude customer service. I've bought Aveda for years but always in stores. Now with the pandemic going on I thought I would buy online. But the customer service was ridiculously rude. Time for me to try out other products with another company!
Miranda T.
Really happy with my shampoo and experience with Aveda. Spoke with customer service about a product i received that didnt work for me as promised. She immediately refunded me while asking for my hair type. She suggested another and here i go trying this other one! The new one is just AMAZING!! Thank you :)
