AvedaReviews of aveda.com

I have used Aveda Shampure Shampoo and Conditioner for over 30 years. I have always bought online from various outlets the 1000ml bottles have recommended to many people. However without any mention the formula has change leaving me with lank lack lustre hair, very disappointing as the last bottles I purchased from Aveda website itself. If I had know I would only have purchased the regular size. I have used it for the last couple of months it give it the benefit of doubt but still not good. Will not be using this again shame because it has been wonderful for my hair for the last 30+ years. Have now source a superior shampoo

I have mostly had nothing but positive experiences with Aveda. Their shipping times are aways superb, and my products always arrive much quicker than the estimated delivery dates. There have, however, been times when I’ve purchased products and redeemed reward points for additional items, but when the products were shipped to me, I never got the additional items I had redeemed prior to checkout. The website could also definitely use a little updating since there are some issues with the online experience that could be worked out. For example, although the local salon I regularly visit is listed as carrying their products, it says that pickup is not available for the location I have entered when I am trying to select pickup as my preferred delivery option. I have a hair appointment soon and was wanting to pick my products up at the time of my service. While none of this has inhibited me from continuing to make purchases on their website, I do hope that someday these issues will be improved to make the customer experience easier and more worthwhile. Their products are always worth the buy, but the quality of the service could be better.

Alli at Aveda school in Las Vegas gave a wonderful facial...soo relaxing and regenerative to my skin. thanks so much

I purchased a gift certificate on the website. I thought it was for a salon services at a specific location. Just learned from the recipient that she was unable to use it for any salon services within a hundred miles of the salon at which I THOUGHT I WAS PURCHASING SERVICES. The card was only really usable to purchase product. It was very misleading.

One star is too much to give to this company. Placed a big order and paid for next day delivery and after 5 days from the order placed still no delivery. Contacted the customer service phone and whatup as no email address to contact directly and absolutely a disgrace. Even saying that they cannot contact the currier to check what happens as they have no contact directly Is it is the customers that need to chase ?? What a joke Never ever again will use Aveda

Another perfect message...long deep work down lats/arms, pecs too deltoids, back of neck overhand, and hip points. Returning soon.

Aveda institute in Brandon is absolutely awful. I paid about 200 dollars for a school to do my hair. They didn’t do what I wanted and I was unsatisfied with the results. I sat for 7 hours and still wasn’t finished. They didn’t give me my money back and made me pay the full price. Don’t ever go there. They suck. Awful service.

Before I went to this school, there were multiple people telling me to not go to this school. They told me the teachers are not helpful and they are racist. I didn’t agree with them because the teachers were so sweet to me at the tour.. one month in, the teachers pulled me to the side and told me that they are dropping me because I don’t speak perfect English, and they believe I am not a good fit for their classes. During the tour, I asked them so many times if they think my English is good enough to be in their classes since I did not go to school here or grow up here! They told me oh don’t worry!!! Your English is great!!! They took my confidence away. They took away my dreams. I do not recommend this school to anyone. I should have listened to the people that warned me! They want me to pay 7k for them dropping me because my English was not good enough for them.