AutoNationReviews of autonation.com

I Ordered about a thousand dollars worth of parts. A month later the parts have still not even shipped. They will not respond to emails and finding a phone number is borderline impossible, but they will not answer those either and took a week to respond to a VM. I got tired of waiting and just re-ordered the parts from Rock auto. They shipped out the same day. At this point I just want money back from Autonation and for us to part ways like this never happened. It’s looking like I’m going to have to go the route of disputing charges with the bank. This place is the single largest collective group of f-ups on the planet. Save yourself the pain and avoid.

Advertised part on-line like they had it in-stock to lure in business. Took 6 days to respond to my inquiry re: status of my order. On the 6th day they notified me the part was on back order and after I complained with the WTH they cancelled the order stating they had no idea when it would be available. How about don't try to sell what you don't have in your warehouse. Absolute clowns!!! Avoid them and stick with a real vendor.

They will most definitely get you into a car but if you need service from said vehicle good luck! I’ve been calling for 2 days, and now my car has broken down! Still no answer nor callback, terrible

Worst vendor I’ve dealt with. Shipped incorrect item. They do not answer the phone. They do not respond to voice messages or emails. I would be glad to return the junk, but they have no instructions for returns! No choice but to ask amex to remove their charge.

Worst experience buying a car I have ever had. I will never purchase from this company or recommend this company to anyone. I felt as if I was just another customer during the purchasing process, took much longer than it should have. Was told I was putting to much money down, then I was told I they had to finance it with another lender because I wasn't financing enough. After I purchased the 2016 Fit I found out it a major mechanical issue 3 days after purchase, I got a vehicle report from a certified Honda repair shop and AutoNation would not repair it under the 90 day, 4,000 mile warranty the car came with. I was told by the management team to return the car to them they. Not 20 minutes after I returned the car they had it back on their website for sale.

I was sold several add-ons with my car purchase that were misrepresented, like a tire warranty and 10-service plan package. Both had a time limit that was unrealistic. Both would have been a decent deal if they were what I was told they were. I don't like being misled. Don't be rushed, READ everything. Hayward Toyota, Ca.

The product I am looking for appears in stock, but a week has passed, and it still has not been sent; the company cannot be contacted in any way; I asked for information either from the form on the website (w w w .autonationparts. com/contact-us) or via e-mail (Orders @ autonationparts.com) I could not get any answer. Waste of time; I do not recommend

There is a cover and special seal/gasket that goes over the timing chain. It is labor intensive and thus costly. The original seal/gasket lasted 16 years and 146,000 miles. The seal/gasket was replaced by Autonation and it lasted 3 years and 8,000 miles. They have a warranty for 1 year/12,000 miles. I told them they should replace the seal/gasket essentially for free but they did not because the warranty was for 1 year max. So I am out about $1500. These seal/gaskets should last 150,000 miles. After talking with a much better service advisor two days later, the entire cost of the new seal/gasket was refunded to me. In all honesty, I have to change my rating from one star to four stars