Meet Aura, the world’s smartest picture frame. Aura is an easy and beautiful solution to unlocking memories from your phone. Download the free app, connect your frame to WiFi, and watch as the frame displays the best photos of the people you love.
Aura (auraframes.com) has 228 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
228 approved reviews, newest moderated first
raji J.
My elderly father has an aura frame which gives him boundless joy. He stared at for hours every day. We contacted Aura when it inexplicably went blank, and they set about fixing the problem immediately. Amazing product, with customer service that sets a new standard. Thank you!
kevin K.
Our daughter bought the Aura frame which looks fantastic tbh but I’m frustrated to find that it shows the same pictures and videos in both random and chronological order, which is probably about 20% of which I’ve uploaded. I’ve had it running for 6 days after uploading approximately 400 pictures and maybe 10 videos, I’ve looked up what it could be and apparently the pictures/videos can take minutes to days to upload depending on Wi-Fi and sizes. It’s almost a week and not one extra picture has been seen since day one. Also I can’t adjust anything which for some reason is not in the frame properly (but perfect on my phone) because my pictures on the Aura app are blank ffs
STAMPS/JEFFREY M.
I have to say the Aura team was amazing at setting up our new frame when our older one had an issue. Absolute A+ service to recover our photos we thought would have to be reloaded. Aura is great.
IH
When the frame wouldn't turn on Aura (Faustine) solved the issue completely, quickly and without any fuss.
SueA
I received an almost immediate response from Aura customer service representative, Rey to my inquiry about my frame not working after a power surge. The advice was clear and easy to follow. Within two minutes my Aura frame was up and running and all my photos were restored.
Craig
These days it's a little surprising when you get great customer service. That is exactly what I received from Aura regarding the issue we had with our frame. They responded quickly and the problem was resolved.
Charles O.
Superior product.
Kathryn G.
Prompt and efficient. A pleasure to work with. Will certainly recommend Aura to friends and family. Katie Gunter