AudiReviews of audiusa.com

Audi Coral Spring Florida uses my audi q 5 to repair abandoned open in a parking lot no one has ever called to notify the failure opened the complaint after 21 days after my complaint I sell the audi because of them! Alessio Sundas #Audicalralspring

In 2022, I purchased a 2022 Audi Q5 PHEV from Audi Dominion here in San Antonio Texas. During the latter part 2023 I received a recall from Audi USA for the 240 Watt Charging Cable Adapter that connects to my Electrical Module. They said the Adapter was over heating causing problems with burned up Modules and overheating of the Long Cable that runs for the Module to my Plug-In Receptacle on my Car. In March of 2023, Audi Dominion contacted me to schedule an appointment to have this 240 Adapter changed out and to do a Hard Reset of my Module so that the new 240 Adapter would function correctly with my Module. Once I got Home and attended to plug the new 240 Adapter into my 240 Wall outlet Receptacle I noticed that the new 240 Adapter was manufactured with the Prongs 180 degrees out. Meaning, when I plugged this New 240 Adapter into my 240 Wall Receptacle I could not see the Controls on my Module. I went back to Audi Dominion to report this Discrepancy and they referred me to one of their Service Managers. This Manager said he was experiencing the same issue with his 240 Watt Electrical Adapter. He said that he had contacted Audi USA concerning this issue and he was waiting for a response. A few months later this same Manager called me and said a person from Audi USA had contacted him and told him that the Recalled 240 Adapter was manufactured using the wrong Blueprint. This Manger said a person from Audi USA also said that Audi USA sent the wrong Blueprint to the Germany Manufacturing Company. This Dominion Manger was told to contact me and get my contact information so that Audi USA could send me a new 240 Watt Adapter Cable Manufactured using the the right Blueprint. That never happened and to this day Audi Dominion nor Audi USA have done anything to correct this discrepancy. So, I say to all Customers watch who you do Business with because it’s not always what it seems. I paid for the Correct 240 Adapter but, when Audi USA Redesigned the Recall 240 Adapter it was not the same as the one I purchased with my Vehicle. So, please pay attention to who you do business with!

Just two and a half years ago in July 2022, my son, Josh, bought his first car, a 2012 Audi A5 with just 26,000 miles on it for $15,500. A number of months ago he started getting an “add oil” notification. Long story short, after taking to an Audi dealer, this 2012 Audi has a piston problem that will cost $8,000-$10,000 to fix!! And Audi KNOWS of this problem because there was a class action lawsuit against them about this piston issue that my son just missed by a few months! His car is now worth almost nothing and only has 50,000 miles on it. He sent a certified letter to Audi CEO, Daniel Weissland, hoping for some kind of response, maybe even an offer to help with the repair cost. NO response at all! I am so very disappointed in Audi for not even responding to my son’s letter. Why aren’t customers valued at Audi?? Why wasn't there a recall?

After buying multiple Audi's @ White Allen European Auto Group, which is apart of all 17 White Allen dealerships in Ohio, South Dakota and Wyoming. Obviously the third and fourth generation of the White family doesn't stand for the same values as the original owners. ⚠️ BUYERS BEWARE ⚠️ An Audi has been the shop since August, no resolve through the Service Department, Service Management, General Manager Mr Scott Gomez , Fixed Operations Manager Mr Morgan or the dealer himself Mr White Sr. The dealership won't return call and reroutes us to Audi Help lines - all to no resolve, no parts, no answers and were told if we don't like it to go hire an attorney by Mr White Sr. himself. How can a man of this wealth and fortune not take care of his customers ? All because of parts availability? There are used parts available nationwide. A $65,000 car and serviced at White Allen European Auto Group and no help from the dealer except : Contact Audi : Verbatim per Mr White himself : " The Audi process begins on the “Audi Talk” site, where you would file a formal complaint." They can't even provide service to customers who buy a luxury car brand, so the real question is how will and do they treat domestic Chevrolet customers, or their Honda, Jaguar, Land Rover, Porsche or Volkswagen customers ? ⛔️ Over 2 months with a vehicle in service, and dozens of calls, emails and hours wasted to get the car repaired and no resolve. Today Mr White Sr offered us $8000 behind book value to buy the car back. ⛔️ Dayton, Toledo, South Dakota and Wyoming buyers in the market to buy : ‼️ READ THIS POST ‼️ Before you buy at any White Allen dealership. For a company that reported in 2014 (referencing Dayton Daily News October / 2014) having over 700 million dollars in annual sales, 850 employees and sells over 25,000 vehicles a year that's bad business. To buy a vehicle from a White Family Company Auto Dealership was a mistake for this family. Helpful Hints : I. Buy Elsewhere. "Mr White Sr. And his staff don't care after the sale." II. Read others reviews, especially related to Audi ownership, no parts are available - which means your without transportation. III. Find a dealership that will warranty their new and used vehicles, and get it in writing.

I will never purchase another Audi again. After two years, they have been unable to resolve the issues with my vehicle. The service department performed poorly in diagnosing the problems. The only time I received a reliable diagnosis was when I took my car to an independent service center. Despite multiple visits, my check engine light consistently reappears after each service, resulting in thousands of dollars spent on inaccurate diagnostics. It’s essential to seek a second opinion from a shop that specializes in luxury brands.

Ugly service my Audi Connect doesn’t work for 10 days and only stories I hear from Audi people but nothing is working and nobody has been able to help. It’s a shame

At 81,000 miles, my Audi $50K Audi A6 needs a new engine. This is from a known defect in the piston rings. The car burns through a quart of oil every 400 miles. Audi has settled a class action lawsuit for this. One would think that if they settled a class action lawsuit, it would result in a recall so dealers can take care of it. Audi did not. What a horrible car. What a horrible company. If I had known that the car would only last 81K miles, I would never have bought it. All I get from Audi USA and the dealers are should shrugs and effectively saying "sucks to be you."

Audi should stand by their vehicles when it is clear that a manufacturer defect is the problem. I was sold a 2014 Audi Q5 back in 2019 from the Audi dealer in Tysons Corner, VA. They took my money, but the 2014 model had a known issue with oil consumption and was recalled in 2014. I knew nothing about this defect, but the Audi dealer should have. When I recently took my car in due to "disappearing oil," because a message, saying "add 1 quart" would appear, so I took the car in to the dealer. I was told that I needed a whole new engine at $15,000. Audi never mentioned that there was a recall on this 2014 model for the exact same issue. However, when I googled "oil consumption Audi Q5," it was listed as a problem back in 2014, causing Audi to recall many of their new vehicles. Their dealer sold me this model and does not want to take responsibility, citing mileage that the recall period has lapsed and there's, nothing they can do. I was sold the car after it had already passed the recall period, which ended in 2014. I've been sold a lemon! When I called to let them know that I found the issue, they pretended that they wanted to help and sent me to customer relations to discuss the matter. A week later, I was told that they will be doing nothing even though they sold the car with a "known" manufacturer defect. I thought that I would be safe buying a lightly used vehicle from this dealer, but I was mistaken. They have no scruples for trying to off-load a manufacturer-defective vehicle onto, a trusting American consumer. Audi of America, and Audi Tysons should not be allowed to bring crappy cars to our citizens of the USA and off-load them onto our unsuspecting consumers, knowing that the vehicles are defective. This is NOT fair trade at all! To make it right, I want a FULL REPAIR or a Comparable Replacement to what I have purchased, without the DEFECT. This is the only vehicle I have to get around. My dear husband was a veteran, who fought for this country. You can't come to over to the USA and sell people lemons for car. You already knew the car had a manufacture defect. Take responsibility Audi, not my hard-earned money!