Audien HearingAudien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,940 approved reviews, newest moderated first
Jim B.
My experience with audien Hearing was very good and the young lady that I had talked to is known as Erin and I wish to give her the best review that you can give someone. Your company is very lucky to have a young lady of her caliber. Thank you Jim Burnham
Gillian D.
i purchased in aug got the 17th returned right away as i could see they were too big for my ears. AI kept calling for a refund they said they keep a restocking fee of 29.00. I said they were never i n my ear it didnt matter if i opened the box they charged it. I left a negative review then Amber emailed me if i would remove the negative review shed send me a full refund, I did im on a fixed income and need the money i just get 800 a mo. They siad (Milan) they mailed it then they said no they sent it through some program to my bank then they said no they were sending a check, todaqy 11-14 i get a check for 29.00 Im livid I sent the info to the arizone state attorney generals office as i filed a complaint with them so we will see what happens, they are liars, and cheqating an old lady out of money she needs.
Response from Audien HearingDec 10, 2020
We apologize for your negative experience. Although, when viewing your account we can see that we processed your refund and it was declined due to card cancellation, or refusal by the bank. At this time we had already sent a check covering the $29 restocking fee we previously had, but have since gotten rid of as per our return policy. We are sending a check with the remainder of $46.65, please check your email for confirmation and correspondence regarding this matter. Sean Pitt Head of Customer Outreach
Arlene S.
I have needed hearing aids for a while but they were too expensive. When I saw the ad for affordable hearing aids I decided to take a chance. They are good quality and are improving my life. Audien is a great company. They sent me my order sooner than expected. Also they e-mailed me with a link to a video showing how to set them up and use them. I am very happy with the company.
Melissa B.
Very well worth the money, extremely satisfied with this product. So amazing what I have been missing out on before I got these.
Jim E.
Jack Garcia has been wonderful . He got the ball rolling on my replacement!!!
LaVonne
Awesome company. The costumer service is wonderful. Shipping is fast and very efficient. Plus they help others in the community than need assistance with hearing aids.
Robert M.
We received a set of hearing aids but they only worked for one day. I contacted customer service and they replied in minutes. CSR Jack was very helpful and, after confirming that we had a faulty set he offer to replace them with an upgraded model! Needless to say we are thrilled with the customer service. I would highly recommend this company. They stand behind their products!
Peter G.
Waiting for my Order....They have the BEST Customer Service around !!!! PVG DelrayBeach ,FL
