Audien HearingReviews of audienhearing.com

Had issues with my left hearing aid. Sent an email this morning and the response was shortly after. Had a replacement set sent out same day. Great service will highly recommend them.

Amber handled my request immediately and with expertise

I get it. Hearing aids are expensive. Some as low as 3000 for the pair and some as much as 7500 for the pair. But did anyone ever stop and think as to why that is? This company claims their product are hearing aids. Correction: they are AMPLIFIERS! The difference between hearing aids and amplifiers? Hearing aids are customized to each individual patient and their hearing loss, difficulties and individual needs. Each person has a different hearing loss and different configuration. When you program a hearing aid, each frequency is adjusted to the patient directly. Not everyone needs the same amount of amplification at each frequency band. Amplifiers do just that. And guess what happens: hearing loss becomes even worse!! Because you are over saturating your nerves with excess sound that is not needed. This company claims that you can adjust for your needs. Adjust what? The volume control? Wonderful. This company does not require a hearing test (the one diagnostic measure that is needed to provide proper treatment). The patient cannot be in charge of treatment! Question why is it that hearing aids are so expensive and amplifiers like these are so cheap? Because they are made cheaply. You try to save money and purchase for 89 bucks, your results will be 89 bucks and probably even worse. I can’t tell you how many patients I see daily that come in this junk begging for help. These are custom devices huh? Custom devices require a silicone ear mold impression to create a hearing aids completely custom to the patient with additional acoustical modifications for clarity of sound and reduction in background noise. This company gives you a standard piece that is made the same for everyone and claims it will fit your year. What about large ears, narrow ears, curvy ears, surgical ears? The profession of audiology exists for a reason. Audiologists are DOCTORS who specialize in hearing loss, balance and tinnitus. We go through a rigorous program to obtain the education we have because dealing with hearing loss is so much more than just purchasing devices. Please think twice and do your RESEARCH before falling for a scam like this. Please a good blender doesn’t even cost 89 dollars and you’re talking about medical equipment that is supposed to stimulate your nerves for signal transmission to your brain for that price. Cmon!!! Go to an audiologist and get the proper treatment and care before you go buying some cheap junk that won’t do anything for you. P.S. good job Audien for deleting my Facebook comment and blocking me. A legitimate company would not have to do that if they were confident their product was doing what it was meant to do

I knew I was missing out on a lot of conversations, bits and pieces missing and it was annoying people to have to repeat things to me. I ordered these hearing aids with little or no expectations since past experience was not good. From the moment I put them in my ears, made the minimal adjustments to background noise I knew I had made the right choice. I also like and appreciate the tools that are included. Everything you need is right there and the easy to read and follow manual is a great help.

The latest experience was great. Cheyanne was most helpful! I would give her ten stars for her professionalism. I explained to her what had happened that one device quit operating just after two days of use and that I had contacted Audien. The previous person said that a replacement would be sent out back in late July or early August. I hadn't received it and gave up on it until the recent advertisement. Thought I would give it it one more try. Like I said Cheyenne made the experience wonderful!

I had no idea that there was a smaller size, the EV3, and had ordered the EV1. My ears are very small and I was having difficulty with EV1. This amazing company sent me an EV3 to replace the EV1, and I am so happy. I can hear!!!! Instead of 45 volume on my TV, it's at around 19. I can now hear my fridge is definitely in need of being looked at. I had no idea it was making such a racket. My mother struggled so with uncomfortable hearing aids that cost thousands of dollars and never seemed to work for her. She fumbled with tiny batteries with arthritic hands. I wish she could have experienced these hearing aides. I feel absolutely spoiled. I never thought I'd hear very well again, as I never thought I'd be able to afford hearing aides. I am so grateful to this wonderful company for making such a product available and for helping me out as I'm widowed on SS and didn't know how I'd afford a replacement size.

ALERT !! ALERT!! BEWARE OF AUDIEN HEARING  UPDATE My experience with the All New Audien EV3 Rechargeable Hearing Aids was Disappointing  made me email the Family Owned Business the same day I had received the EV3 Rechargeable for a (REFUND). I can not (RECOMMEND) The PURCHASE of the EV3 based on my BAD EXPERIENCE.A Supervisor emailed mailed me want me to send back the product I said why should I do that when the agreement was for AUDIEN HEARING to send me half my money back because AUDIEN HEARING do not pay for the return of the EV3 AND CHARGE A SANITATION FEE.I have not received half my money back it has been many months and AUDIEN HEARING wants me to send the EV3 back for a full refund then I will be out of my money with nothing if AUDIEN HEARING was that concern with customer service they should just return my money But AUDIEN HEARING TOOK MY MONEY THE FIRST DAY I APPLIED FOR THE EV3 RECHARGEABLE HEARING AIDS

Erin is one of the best customer sales people I havne ever talked with. You are very lucky to have her !