Audien HearingAudien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Chuck B.
I have had mine now Since July of 2019 and Love them. They work great for what I wanted them for and that was listening to TV without making everyone else have to hear a blasting loud TV. I would highly recommend them.
Al S.
I bought this pair for my wife I asked her how she likes them and she said that they are comfortable,easy to use, and likes the rechargeable feature! So sick of the batteries! For the price they cant be beat! Came quickly (about 10 days) Packaged well and all info given was easy to understand.. I would recommend them to others. If they come back on sale I might buy another pair!
Barbara J. H.
Company will not reimburse you if product does not meet expectation. They will tell you over and over the check is in the mail but they will not reimburse you. * months since the purchase and no refund.
Response from Audien HearingDec 22, 2020
Hello Barbara, We are sorry you have not received your refund check. It is possible the shipment was lost by USPS. We cannot find your order based on the name used to post this review, and have requested more information so that we may resolve this matter quickly. Please get back to us as soon as you can.
Sonja J B.
This company is one of the worst companies I have ever dealt with. In March, I ordered hearing aids. They came May 20th and I returned them May 21st. Thus started more than seven months of emails trying to get a refund that they said they sent and I, repeatdly, told them I never received. Either I was ignored or received short, curt emails in return. It was very apparent that no one was actually reading them. I provided my name, address, phone number and email information for someone to reach me. Finally in October, I put a review on Trustpilot. Two days later I received an email staying that they would refund the whole amount of I took down the review. I removed the review on Nov. 4. The company sent a check for half the amount. That was more than a month ago. Since then it has been back to constant emails with one response..... "we're looking into it". The worse thing about this company is their total lack of empathy for their customers. The most I got from them is "sorry it's taking so long" just two days ago. As far as I know, no one has still looked into why the first half of my refund was never received. I am tired of waiting for the promised and agreed-to full refund. After more then seven months it should have been resolved!
Response from Audien HearingDec 22, 2020
Hello Sonja, After looking into this matter further we have discovered that USPS likely misplaced your package. We reached out over email with your tracking information. As you can see, we mailed the check on November 17th, and on the 24th it appears to have been lost somewhere in Kent, WA. We are drafting and mailing another check ASAP and will update you with new tracking information as soon as possible. We are extremely sorry for the delay, and unfortunately this has been too common a occurrence this year with the USPS. Please get back to us over email regarding this matter so that we may solve it.
Ron I.
Happy with these hearing aids, they work as promised! I only needed one, but the E1 are reversible, so I can use either one!
Deborah B.
I ordered the audience hearing aids for my husband. Got them in 7 days. And hubby love them. No reason to pay anymore for them. They are better than the one I paid 4995.00 for and he hates them..
Mary Ilconich A.
I am so happy! When, I got the EV1, hearing aids, I could hear things so clearly. Each day I wore them, I discovered even more sounds ,I was missing. I was renting them. I decided to see if I could buy them. So I called and talked to very nice young man. He and I had a wonderful conversation. I asked him about the EV3, and he explain,they were the newer model,when he said they were, $249.00 I was not going to get them, then he said they were $100.00 off. So I gave myself a Christmas present. Best $149, I ever spend! Now,someone asked me why I upgraded, my EV1, we're nice,I had no problems with them at all. The new ones, are better, (EV3) for me, they are smaller, fit my tiny ears better, and they are quieter. But I want everyone to know, Audien Hearing, is a wonderful business! This company gave me a gift, I can hear my (Cardinals singing in my back yard again). I was baking cookies,in the kitchen this morning, and I heard the cardinal,singing. I was just diagnosed with moderate to severe, hearing loss in August. I checked several well know companies, but, I could never afford,1,999- 4000$. When I seen the ad for Audien Hearing, I thought ok, I am going to try them. Oh, my goodness, I am so glad I did!!! Whether,you chose, EV1 or EV3, both products are wonderful. Audien staff, I "thank you".
Hiltona
Oh my how I love my units. They are far more than I could have hoped for. I rarely wore my old units because of the whooshing background noise and they certainly weren't cheap! My new EV3 eliminate that whoosh. They are easily rechargeable, which I never had before either. I have shared with friends and am expecting them to order in the near future. This company is the best!
