Audien HearingReviews of audienhearing.com

I am a 8 year wearer of hearing aids, my first set I used was $10,000 my seond set was $13000. Both were computer set to my hearing needs. I bought many sets of really cheap aids with poor results. I bought Audians 1year ago specifically to wear when I was working outdoors, on beach or during the day. Had issues with them charging Audian replaced them. I now have them adjusted and use the daily 6-8 hours to give my ears a rest. AS YOU KNOW with expensive aids you hear all the noise near and far a real nuisiance! These Audian aids are a great alternative to the expensive aids. For the money they are the best!

I had some Atom 2 hearing aids and was ahving trouble with the fit and a few other minor thins, but the hearing quality was great. I spoke to a customer service rep. about the problem and she agreed to send me a different model aid at no cost. I have returned the original aids and have not yet received to new model bu I anticipate they will eliminate the problems I was having. The customer service I received was great and for anyone wishing to purchase an Audien product, you should know that their servie group will really work with you to assist with getting the correct aid for both fit and hearing.

I have had a time trying to get use to my hearing aid; however, audience customer service have always been more than pleasant and willing to help. They have even replaced them to make sure there was no problem with the hearing aids. They were more than willing to go through the entire use with me over the phone from adjustment of sounds, use of ear buds and changing of wax guards. Even though this took a great deal of time the representative was extremely patient and went over both ears with me. Audien has encouraged me to contact them again if I need more help. I have the Audien Hearing Aid Pro 2/ with charging and self cleaning case which is great. I am still working on getting adjusted to them but as far as the company is concerned I would rate them 5 stars all the way!!!

We tried the Atom 2 which did not work for my husband so we have changed to the Ion Pro which seems to be working so far. Rick at customer service was very good to work with and help me get the Atom 2 returned.

We are returning the hearing aids. My Husband does not like them

Ordered new pair of Hearing aids last month. Had a issue with one out of the box... Customer Support response was great... Made everything right. Thanks Vena.

Customer service is spectaculare. Had issues with delivery through USPS. Contacted by chat and they were willing to help me locate the package. USPS said it was delivered, it was not. Audien kept in touch along the process. This type of customer support is very uncommon with any company I have delt with when ordering a product on line. THANK YOU! Audien

A couple of years ago, I was diagnosed with 40% hearing loss in both ears. Unfortunately, my insurance would not cover the cost of hearing aids ($4000) so I went without until I saw OTC hearing aids in a Walmart ad. Curious, I did some research and settled on your Atom Pro 2 hearing aids and purchased them online as a "to me, from me" Christmas gift and was not disappointed! Getting the tip size and fit right and learning to listen "through" them rather than "around them" was challenging, but 16 days later, I'm enjoying great hearing for the first time in years! I would also like to note that the Audien Atom Pro 2 sound just as good, if not better, than $4000 hearing aids I tried at the audiologist office. I have recommended this product to someone I know who is also struggling with their hearing. Thank you so much!