Susan C.
I have Audien Atom pro 2.
I have Audien Atom pro 2. I can adjust the volumn. I don't know what else there would be to adjust? Maybe the lowest setting is still to high. Maybe I'm not deaf enough 🤔. I'll keep them around but only wear them in appropriate situations. I think "excuse me, I'm sorry I didn't get that" once and a while may be better than feeling like I'm in an echo chamber all of the time. I can not descern the direction sounds comes from. I hear people talking but unless I'm looking at them I don't know that they are talking to me.
Response from Audien HearingJun 3, 2025
Hello Susan, Thank you for taking the time to share your honest review. We genuinely appreciate your feedback, as it helps us identify areas for improvement—especially when it comes to enhancing the experience for our valued customers like you. What you're currently experiencing is typically part of the normal adjustment period, and in most cases, it resolves as you become more accustomed to the device. However, if the issue persists, our Customer Service team is always here and ready to support you every step of the way. We truly appreciate your continued trust and support. Best regards, Vince