ATTSavings.comReviews of attsavings.com

I was offered a great package at a great price. Only down fall was i was not offered a tablet. When a friend of mine who called a week before me to get service with smaller package was offered one.

I HAD NO IDEA WE COULD HAVE ALL WIRELESS SYSTEM FOR THE WHOLE HOUSE DVR AND THE NEW PHONE LINE!!! Thanks to our installer we had a great experience and love it! He went the extra mile to make sure everything was done and even had to make an extra trip to the service center to get extra parts on the same day...a great example of terrific Customer SERVICE!!!

Had phone service installed on date promised. No problems with the installation.

I was setting up my services to begin a home business. I was told that I could change the set up date to an earlier date if necessary, however I was unable to accomplish this. I called three seperate days and each time was told that there were no cancellations and no earlier dates that I could receive the materials to install the services. It delayed my ability to meet some business deadlines and I almost considered canceling my services. I also was told I would receive a $25 visa gift card with my order, however I have not recieved the gift card. The person whom took my initial order was kind, professional, and knowledgable. He was able to answer all of my questions and to make good reccomendations based on my needs. When I had technical difficulties with the set up of my services I was able to receive a next day visit from a technician and my problem was resolved along with him registering my services online as well as informing me of what was going on (I was at work when he visited my home while my roommate was there) while he worked out the issue.

I switched over from Comcast to uverse, thinking customer service would be better!! But I was so wrong!! They scheduled appt for installation and I kept on getting reminders throughout the week n the day of installation,but NO ONE should up!! When I called they said for some reason my installation date was changed to 12-13-2037!!! Heck I don't even know if I'll be alive at that time!! They really didn't do anything to FIX the problem,kept putting me on hold for 15-20 mins,I had to call back twice. I spent more than hour n a half, with no result!! I was so furious!! I would not recommend them to anyone!! I cancelled everything with them!!

Just signed up for installation and new service with AT&T. They sent me an email, they re-scheduled my installation for a month later and during the middle of a work day and changed my phone number which was my primary request to keep the same. Now they keep telling me they can't change the new number to my old number under service is connected. I guess they want me to sign the two year contract before they can the say they are not going to give me my existing number. Bummed! : (

I had the internet hooked up at my new apartment last Tuesday. The technician was at my place for almost 2 hours. WiFi connection was working when he left, then about 1 hour later it would not connect and I am still unable to connect. It has been 6 days. I was on the phone on hold for 10 minutes and supposedly the issue will be resolved tomorrow. th

My installation date was changed without notifing me. So I still don't have service.