async.comReviews of async.com

Great Podcast Host - especially for newbies. Super easy to set up, navigate, and utilize to get recordings sounding crisp and professional. Support Team responds quickly for all questions. Keep up the great job. Worth every penny.

User friendly and very professional results. Easy access to a large database. All in one place. LOVE IT!

A few episodes in. Started with a trial and very soon felt like it was worth the jump to the essential plan to get the added features to give my podcast a boost + uplift. A good platform which makes it all the more enjoyable to sitting down and creating content.

Signed up for a trial, all my projects failed and the service was rubbish, they charged me a years fee of £140, ai bot said no refund and we can put you through to a human that is a 12 hour wait....

12 emails were shared with support staff in trying to get my voice over file to be accepted by their system. After telling them I had tried uploading in both MP3 and WAV formats, they suggested that I 'try uploading WAV format audio' (facepalm). Did you even read my message? After finally getting the upload to work, the system tells me I need to sign up to a subscription plan to even test the clone. Zero consideration for their customer's time. Very much operating on a hope that customers will sign up to a plan based on the sunk cost of already uploading a file for cloning. ElevenLabs aren't this arrogant. Neither should you be Podcastle. If you don't allow a user to preview their clone before signing up for a subscription, don't allow them to waste their time uploading their file for cloning until they have a subscription.

I love the interface from Podcastle for editing my audio Podcast. When I had a question for support, they answered very fast and had a good answer.

Absolutely appalling customer service, borderline scam. I signed up for a free trial and found that the software was just not fit for purpose and very buggy. Despite cancelling my free trial, they still charged me for years subscription. I immediately emailed customer support to try and overturn this, which I don't think is unreasonable considering I haven't used the software since and have no intention to use it again, but due to their policy's they refuse to give a refund. This is not a small amount of money for me and I'm extremely disappointed, not only by the product itself, but the lack of understanding on their part.

I had never done a podcast. The Podcastle platform is so easy and the filters and other enhancements are great. Since I started I have been able to get my Podcast live (2 episodes to date) with 8 more in line and ready to schedule. Well done. I was so pleased I dropped them an email to let them know.