Anthony R.
Terriible..
Terriible... Ordered Streaming services... Customer Services do not answer the problems just a generic reply I will cancel this now
At AsuraHosting, we’re committed to providing reliable, high-performance hosting at competitive prices. We’ve proudly supported our customers since 2012 and continue to improve our services every day.Important:Trustpilot is not a support platform. Reviews posted here are not monitored in real-time and may delay resolution of urgent issues.If you require assistance, please contact our support team directly for the fastest response:📧 [email protected] help us assist you efficiently, please include your ticket number or client email address in your message.We do value you! We are aware with some delay to certain types of requests but please be aware that it is something we are working on!
Asura Hosting (asurahosting.com) has 339 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Anthony R.
Terriible... Ordered Streaming services... Customer Services do not answer the problems just a generic reply I will cancel this now
Crazy A.
Worst hosting full of amature , wasted 2 month cpanel dont work website dont work nothing works even support are dumb cant fix anything wasted never buy anything from this hosting
Response from Asura HostingMar 21, 2026
Hello Amine, Really do apologize about your experience! That is surely not how we want to handle things - I have requested your details via Trustpilot, please do provide them there so I can have an in-depth look into this for you. We do want to make it right for you! Carlo
Jay
Used to be my favorite hosting few years ago, now its really bad. Slow servers, issues, and support useless unable to make any fix or change.
Response from Asura HostingMar 19, 2026
Hello Jay, I have requested your details directly via Trustpilot, please do provide them there so I can have a deeper look. Tried looking for your customer account directly but could not find it. Do want to check up on this for you in depth to see whats going on with your account. Carlo
Kriston T.
Cheap, and worth exactly as much as they charge for the reseller hosting. Constant random “request rejected” responses from the server, countless unplanned outages, and ongoing performance issues. I wouldn’t recommend it to anyone—except those who enjoy pulling their hair out from frustration.
Response from Asura HostingMar 3, 2026
Hello Kriston, This must be something isolated that your seeing if that is occurring. I unfortunately cannot locate your customer account, I have requested it via TrustPilot - Please do provide it there so I can take a deeper into this and see whats wrong as that shouldn't be happening. It could be the firewall or modsecurity blocking those specific requests. Carlo
Juan Pablo V.
Their after-sales service is terrible; the excuse is always that they're opening a new data center and are busy. I've been with them for a while, but I'm considering switching providers.
Florence Jay M.
Poor customer service, no updates at all for AzuraCast stable, bugs because of the outdated version, but still the most stable build and the most cheapest too!
Majid M.
I have never experienced such unprofessional and evasive support in my years of web hosting. Asura Hosting has turned into a total nightmare. For several days, I have been trying to resolve critical resource issues and upgrade my plan. However, their support team is clearly stalling. They respond only once every 24 hours with clichéd, robotic, and generic templates that completely ignore my specific technical questions. It feels like they are deliberately avoiding transparency regarding their server resources. I have asked for clear CPU and RAM limits multiple times, only to be met with another 24-hour delay and a useless response. This level of service is not only unprofessional but also unethical. They are effectively holding my business hostage with their incompetence and slow communication. If you expect timely support, transparent answers, or a partner that cares about your business stability, STAY AWAY from Asura Hosting. They are great at taking your money but terrible at providing actual support. I am already in the process of migrating my accounts to a more reliable provider. Zero stars if I could.
Vincenzo
Pessima esperienza in assoluto. Performance inaccettabili con continui problemi sullo spazio e sull'accesso ai dati nel database (errori ovunque e una latenza assurda). Dopo uno scambio avuto per 4 giorni con il team tecnico non c'è stata nessuna soluzione se non "Acquista una VPS da noi per avere un'esperienza migliore"... Ah si? Certo lo faccio subito guarda! L'infrastruttura è semplicemente inadeguata rispetto all'utenza ospitata. PESSIMO