Abu Nowman K.
Totally third-class hosting
Totally third-class hosting. Poor performance, frequent issues, and unhelpful support. Definitely not worth the money.
At AsuraHosting, we’re committed to providing reliable, high-performance hosting at competitive prices. We’ve proudly supported our customers since 2012 and continue to improve our services every day.Important:Trustpilot is not a support platform. Reviews posted here are not monitored in real-time and may delay resolution of urgent issues.If you require assistance, please contact our support team directly for the fastest response:📧 [email protected] help us assist you efficiently, please include your ticket number or client email address in your message.We do value you! We are aware with some delay to certain types of requests but please be aware that it is something we are working on!
Asura Hosting (asurahosting.com) has 339 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Abu Nowman K.
Totally third-class hosting. Poor performance, frequent issues, and unhelpful support. Definitely not worth the money.
A K.
totally third class hosting provide, fraud company, don't purchase hosting here if you want save your money.
nizari
J’utilise Asura Hosting depuis un certain temps et je suis extrêmement satisfait de leurs services. Les performances sont excellentes, les sites sont rapides et stables, et le rapport qualité-prix est vraiment très intéressant. Le support technique est réactif, professionnel et toujours prêt à aider, même pour des demandes un peu spécifiques. On sent une vraie volonté d’accompagner le client et de trouver des solutions efficaces. L’interface est claire, facile à utiliser, et convient aussi bien aux débutants qu’aux utilisateurs plus avancés. Je recommande vivement Asura Hosting à toute personne cherchant un hébergement fiable, performant et avec un support client de qualité.
Busiinge A.
Asura is the worst reseller hosting I’ve used. Don’t waste your money or damage your business. With Asura, you will constantly be explaining failures to clients instead of running a hosting company Honestly, Asura Hosting is terrible. As a reseller hosting over 100 websites, this was by far the most stressful hosting experience I’ve ever had. If you’re running a serious reseller business and care about your reputation, stay away. Websites went down almost every day. Pages were extremely slow or wouldn’t load at all. They advertise “dedicated IPs,” but in reality the servers are heavily congested and clearly oversold. The performance was unacceptable. Every single day I received three to five complaints from clients—support tickets, WhatsApp messages, nonstop frustration—all about the same ongoing problems. Instead of growing my business, I was constantly apologizing and making promises to clients that Asura could not keep. Yes, the pricing is cheap, but now I understand why. The servers are unreliable, slow, and frequently down. There is zero peace of mind. You pay with your money, your time, and your reputation. I eventually moved back to Brixly, and the difference was immediate. While more expensive, Brixly delivers stable performance and complete peace of mind. Months go by without a single client complaining. It’s even better than Verpex, which I also used for a while.
Response from Asura HostingFeb 8, 2026
Hello Busiinge, This should never have been the case and I do apologize for your experience, I have tried looking up your customer account but I could only locate one with no payment/services under it. We did try make contact there to see what caused these issues in the first place. I have requested your details privately via Trustpilot, we do want to make things right with you! Carlo
Nweke C.
Honestly speaking, asurahosting has the worst customer service support of all time. for the sake of your mental health and peace of mind avoiding contacting their support cos they will fustrate you without solution and if possible avoiding any service that require you to make payment for renewal untill the work and improve on their services. we the customers all deserve better from asura hosting management. Thanks.
Happy C.
G'day Viewers, I thought I would share my experience with this hosting company, one I have been associated with for several years now. It began, when after looking for good value and reliable hosting I eventually signed on with AsuraHosting. I read a lot of reviews before opening an account, many of which related to the companies early days and were less than kind in their appraisal but given there were just as many good reviews and the fact that I am a 'suck it and see' kinda guy who will make his own determination I paid my dues and my account was provisioned immediately. If I am completely honest, early days it was not all smooth sailing, with the odd issue of not being able to access the backend or a site went down briefly but after approaching support with my concerns acceptable reasons were provided for these instances and we soldiered on. But that was years ago and AsuraHosting has grown in leaps and bounds since those early days, providing things like anti-DDoS protection, premium site builder, NVMe storage and best of all, NO renewal price hikes. I LOVE that because I REALLY dislike the honeymoon periods other hosting providers foist on you. Then there is the support staff, who I have to say do an outstanding job. On the odd occasion I have asked for assistance it has been provided promptly and in a friendly and courteous manner which I appreciate greatly. And if that was not enough, then there are the prices which represent excellent value, particularly in light of the features you will receive. Soo, am I happy? The answer is resounding yes. Would I recommend AsuraHosting to you? Again the answer is yes indeed, particularly in light of the 30 day money back guarantee which means you simply cannot go wrong. But don't take my word for it, give them a try and check it out for yourself. Cheers.
Mario M.
This is by far the worst hosting company I have ever dealt with. There is no phone support, no live chat, and emails are either ignored or answered days later with the same excuse: “We are busy with our new Switzerland branch.” That is not my problem as a paying customer. My account has been disabled for over a month, even though support keeps telling me it is “active.” During this time, I lost access to 3 websites, had no backup restored, and suffered around $15,000 in financial losses due to their negligence. They completely failed to protect my data, failed to provide access, and failed to offer real support or accountability. My businesses were affected, revenue was lost, and I was left with no solution. If you value your websites, your data, and your money — stay away from this hosting provider.
Lai A.
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