Asura HostingReviews of asurahosting.com

Do not ever buy anything from this. I repeat don't ever think about it. Ruined almost all client base because of this company.

Estoy con ellos hace varios años, tengo dos servidores muy buenos, el soporte texnico es inmediato y se preocupan de que dar pronta solución a los problemas que se presentan, en otras palabras Servicio de Calidad y Excelente Soporte a parte de buenos planes.

Asura Hosting made it super easy to get everything set up. Their prices are great and my site has been running perfectly ever since.

Over the last 12 months, I’ve had reason to look very closely at the kind of company Asura Hosting has become, and it is from this recent period of interaction and reflection that I am writing this review, while still drawing on a relationship that now spans five continuous years, having started on 16/10/2020, just months before COVID reshaped everything. I originally moved to Asura Hosting after UKHOST4U failed to renew my subscription, citing that they no longer accepted African debit cards or VISA/Mastercards. I tried every possible workaround, including PayPal, which never worked, and at a time when my work was expanding and needed stability rather than friction, Asura Hosting provided a practical and reliable alternative. Within the past year, a combination of payment card failures on my end and my delayed appreciation of how strictly automated systems and policies operate resulted in my services being offline for seven days. During that period, while actively applying for new cards and asking friends to temporarily cover payments, I lost 48 clients, nearly half of the clientele I had built over time. That experience was deeply sobering and nearly pushed me to leave. What stood out, however, was the human response after the fact. The support team remained responsive, patient, and willing to explain and assist, even when I was frustrated and exhausted. People like John Pullat, Mike, and Fidan consistently helped reframe issues and guide recovery, often helping me see both technical and operational blind spots. I have been coding for over 24 years, yet I intentionally approach support conversations as a learner, and over the past year especially, Asura Hosting has demonstrated clarity, patience, and a willingness to walk through issues step by step, without assumptions or ego. Throughout these five years, I have paid monthly, and when Asura Hosting stated there were no hidden fees, that promise has held true. There have been no surprise charges or silent add-ons, and that consistency matters. Looking back at both the last year and the full five-year relationship, I can see real improvement; they listen, they adapt, and they grow. While I have explored alternatives like Cloudflare and DigitalOcean, trust is built on behavior under pressure, not specs alone. My direction is now clear. In 2026, I will be moving to Asura Hosting’s VPS, based on confidence earned through recent experience and long-term consistency. As the year closes, I wish the entire Asura Hosting team a Merry Christmas, and continued growth and success in 2026. — Dr. Albert Hagan Chief Systems Architect, Alrotec Solutions Founder & Principal Architect, AfriNura Intelligence Network

Maybe the worst support, the worst hosting I've ever seen/used. Support could let you hanging on for days without any solutions. Every now and then the website is down, and the only explanation: a shortage in our datacenter ...

I’ve been with Asura Hosting for over half a year and it’s been perfect. My site loads quickly and I never had any issues. Their support team is always polite.

My experience with this hosting provider was extremely poor. The service appears to be built around cost-cutting rather than reliability or customer support. Several features and performance expectations advertised in their packages were not delivered in practice. While hosted with them, my websites suffered from persistent technical issues, including editor reload loops, changes not saving, pages failing to load correctly, unexplained downtime, frequent “critical errors,” and recurring 500 internal server errors. Google also struggled to access important files such as sitemaps and robots.txt, which negatively affected indexing. Many of these issues were repeatedly dismissed as WordPress problems rather than server-related, even when the symptoms clearly pointed to hosting instability. This resulted in weeks—if not months—of unnecessary troubleshooting and wasted time, only to later discover that the root cause was indeed server-side. After moving my websites to a different hosting provider, all of these problems disappeared immediately. Editor reload loops stopped, saving content became reliable again, Google was able to detect my sitemap properly, downtime ceased, and critical errors vanished. The contrast was immediate and undeniable. The low pricing does not compensate for the instability, lost productivity, and lack of accountability. I would not recommend this host to anyone who values reliability, transparency, or their time.

The company will ensure they follow up with your request until they find a solution to your challenges when you submit a ticket to them though I wish they have a live chat to make the solution more faster.