Customer
Great price!
I was happy to find askderm and my lotion at a great price with a coupon as well. The shipping was quick and I had the product before I even thought to look for the shipping number.
askderm has over 2,300 skin care products, excellent customer service, free samples with every order, and free shipping on all orders over $49.
askderm (askderm.com) has 449 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Salons & Clinics · Rock Hill, South Carolina
New

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449 approved reviews, newest moderated first
Customer
I was happy to find askderm and my lotion at a great price with a coupon as well. The shipping was quick and I had the product before I even thought to look for the shipping number.
A. S.
The product shipped free of charge and very fast. I received the item within 3 days after ordering. It was well packed, original and correct product.
Michelle
I placed an order on March 10th, got to use a coupon code and a $5 code, so I went ahead and jumped at a chance to get a Clairsonic. When placing the order I never saw anything that stated that it was not in stock, so I added it to the cart and proceeded to check out. After a week I had not received my email with tracking so I decided to email askderm.com. Waited and no response. So I called 3/19 and the rep was a bit snobby and short with the call. She looked up my order and said that it would be shipping the following Monday and I should receive an email with tracking on Friday. That was the extend of the phone conversation. I received a follow up email in response to the email I had originally sent. It stated that the Clairsonic that I had order was not in stock and would be shipped when it was back in stock. Why they couldn't have stated that when I ordered it, is beyond me. I don't care about the color, I would have just ordered one that was in stock. So after 2 weeks I still have no product nor tracking number.
Response from askdermMar 28, 2014
Thank you for taking the time to leave much appreciated feedback. I am sorry for the delay with your recent purchase. As per information listed on our policy page "Orders will ship the following business day from when it was placed. Occasionally some items may be temporarily back-ordered. If your order contains one of these items the entire order will be processed and shipped when the back-ordered product(s) are available." - An email was also sent to you on 3/11/2014 notifying you of this delay and an estimated ship date of 3/25/2014. I see that you reached out to us via email on Sunday 3/16/2014 and a reply was sent to you the following business day, Monday 3/17/2014 once again notifying you of the delay. Your order was released and shipped on 3/21/2014 and an email with tracking information was sent. I have researched this tracking information and it looks as though this order was delivered on 3/26/2014 and hope you have been in receipt of your new Clarisonic. I am very sorry for any inconvenience that was caused. In the future, I can suggest checking your spam folder for our email correspondence, if for some reason you do not see a prompt response to an inquiry that you have sent. If we can be of further assistance, please do not hesitate to contact us directly 800-393-3848.
Ambur
Love the brand choices and cosmetic products available on your site. Always enjoy discount options, would appreciate more free shipping options. Nice to be able to obtain dermatologist grade brands and products for equal to (or even better when they cost less than the local dermatologist/medical spa).
Yawen
good product, ship fast
Jane G.
Fast shipping!
Maggie S.
The clarisonic face tool works perfectly. 100% safisfied. Love it so much! I use it everyday now. Can't wash without it.
Y. B. Fair, G.
I have purchased 2 products from Askderm in the past 3 weeks and both times can be described as "the perfect customer experience." They had a coupon to apply to my purchase and my order arrived in 3-4 days. Askderm will be my "go to" website for skincare staples. They have my highest recommendation.