TLP
Worst Customer Service Ever
I ordered products 2 and a half weeks ago with a 2 day delivery, and I still have not received my package. I called a week after the order to find out what the problem was and they said that they needed to confirm my address. I had received no prior e-mail, or phone call, stating that they needed an address confirmation to proceed. The customer service rep said that she could now proceed with the order and that I would receive my products within the week. Another week goes by, and I left a message for them to return my call. No return call was made. I just called them today and found out that they were holding my order because there was a back order on one of my items. I was not informed of this this first time I called and as you can imagine I was furious, so I canceled my $177.00 order and vowed to the rep that I will no longer be ordering from them again.