Customer
A little problem
The purchase confirmation did not arrive in time. Except from that, everything is good.
askderm has over 2,300 skin care products, excellent customer service, free samples with every order, and free shipping on all orders over $49.
askderm (askderm.com) has 449 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Salons & Clinics · Rock Hill, South Carolina
New

Salons & Clinics · WEST PALM BEACH, Florida
Excellent

Salons & Clinics · Colorado Springs, Colorado
Excellent

Salons & Clinics · San Francisco, California
Excellent
Showing 36 reviews with 4 stars · Clear filters
Customer
The purchase confirmation did not arrive in time. Except from that, everything is good.
Bri
I love that the majority of this lip product is made up of essential oils, and not all that fuddy duddy stuff you most definitely should not be putting on your lips. I have very sensitive and chronically chapped lips, and this balm was really nice.
Evelyn K.
Tracking showed it left Rochester on the 10th and should have been delivered on the 12th. Today is the 14 th and the Mail has been delivered with no sunscreen. Must be burried in snow and in California, I really need the sunscreen .
Response from askdermMar 15, 2015
I have forwarded your request to our customer service team who will contact the United States Postal Service in regards to the delay in your shipment. They will update you once more information is available to ensure your package arrives safely. Thank you for your purchase and patience!
Customer
When I received my order,I found it's different from my roommate's which was bought from another website with 20% discount.Though I bought it with 25% discount, the staffs contained in the set with the same original price is less than my roommate's.
Response from askdermMar 4, 2015
Thank you for your review and purchase!
Marti M.
I definitely appreciate the 30% sale. Much needed
Response from askdermFeb 24, 2015
Thanks for your purchase. Have a wonderful week!
Jim H.
I found the service several years ago when my prescription medicine for psoriasis became very expensive. good overall experience.
Response from askdermFeb 16, 2015
Thanks for your review - Enjoy your week!
Erica
Website is easy to navigate and I like the chat feature for customer support. I ordered the Clarison Mia 1 and got a great price. My only reason for rating a 4 instead of 5 is the return policy. This company does not issue any returns or exchanges on the Clarison product line due to the Clarisonic direct warranty. I did not need or request a return. Im very happy with the product. However, the package it was shipped in (via USPS priority) was punctured when I recieced it. There was a hole poked through that was large enough for me to fit two fingers in and I coukd see the contents of the package. I would have been very frustrated if the product itself was damanged in transit knowing that askderm.com would not rectify the situation. Also probably not the site to use if you are purchasing a Clarison product as a gift. All in all, very good experience and I would use them again. Just be aware of the return policy.
Summer F.
The product is good, package is good, internationally delivery is fast, but it says any FOREO products comes with free cleaning spray, yet I paid for the cleaning spray myself.....NOT 100% satisfied.