Aroma RetailReviews of aromaretail.com

I absolutely love the fragrance I bought! A couple of years ago, we went to South Beach, and the Mariott used the Attune fragrance in their hotel. All I wanted was to stay in the lobby and just breathe!! It is a wonderful fragrance!! I’m now using it in my diffuser but I will purchase the whole diffuser/fragrance kit- so I can enjoy South Beach memories!!!

Great customer service! FedEx lost my package, they were on top of it. Thanks

Shipping is always fast and we love the products. Will definitely continue to be customers for the foreseeable future!

Excellent service and product. I love the inviting scent as I approach my front door. I am still working on determining which I like best; I've tried five so far. My favorite, to date, is pink grapefruit.

Ordered 2 machines and am very pleased with them and the fragrances!

Such a great company with the best customer service, when you call or email they respond immediately and always have the best products, love Aroma Retail, shipping is amazing put your order in and you get FEDEX tracking right away no waiting. Can’t say enough about this company.

Aroma Retail customer service is second to none. Had an issue and they super quick and took care of the issue with no hassle in less than 24 hours. Their products are beautiful and smell fantastic. I will be reordering often. Thank you Aroma Retail

Purchased the "professional" machine. Things looked promising at first. After one day, when I checked on the unit (installed on the central venting system), the display was off, I turned it on by pressing the ENT or > buttons. While it came on, the display showed all scrambled lines. Had to restart unit in order for the display come back on, but continued to show random lines. The issue continued even after multiple restarts. Contacted Aroma Retail who immediately diagnosed the issue as a motherboard issue and offered to send a replacement unit. New unit was received within a week; unfortunately, this "new" unit does not even turn on!!! Now waiting to hear from Aroma Retail on next steps, though very disappointed about quality of these "machines" and life span of the products. Will update review as I will decide where to go from here. 12/2/2021: For two months Aroma Retail support team has tried to address the various issues. It seems one of the machines had a manufacturing issue which was quickly "repaired" by connecting internal wires... Unfortunately both machines experiment one common issue; specifically the display does not wake up from sleep and unit has to be power reset in order to establish full functionality. This issue continues.