Value C.
Best Scents in the World
Best Scents in the World
Response from Aroma RetailOct 18, 2021
We are so happy you are loving our products, thank you for your support!
Have you been to a resort where you loved the smell and wished you could make your place smell like that?World-Class Resorts have a Unique Fragrance in their Lobbies, Casinos, and other Public Areas. We provide solutions for your home using the fragrances from these resorts.
Aroma Retail (aromaretail.com) has 731 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Value C.
Best Scents in the World
Response from Aroma RetailOct 18, 2021
We are so happy you are loving our products, thank you for your support!
Abies C.
Customer service is amazing, 10/10! Product works great!
Response from Aroma RetailOct 14, 2021
Thank you so much for your kind review! We appreciate your business and support! :-)
Kasey P.
I have spent much on the products and shipping and neither product works properly in my home ,hard to smell anything,not like what I expected after being in the casinos
Response from Aroma RetailOct 12, 2021
Thank you for your feedback. Unfortunately shipping costs are out of our control, but we would love to help you enjoy your Travel Unit, so please reach out to us so we can help you! [email protected]
Emily
I ordered this machine which was like $300 when converted to Canadian. The scent was absolutely nothing like the actual scent from the hotel it promised to smell like. In fact, the scent gave me migraines just from opening the bottle. Which is fine, scents are personal preference. But when I asked for them to send blotters/samples of other scents, they told me I would have to pay even though they could easily have been stuck in an envelope for 1.50 USD shipping to Canada. I felt the scent was a false promise, and the customer service was non-existent. Now I have a $400 scent machine that is useless.
Response from Aroma RetailOct 11, 2021
Thank you for your feedback, and I'm sorry you didn't enjoy the scent from us and feel like you are unable to use your machine. We are still able to work with you to help find you a scent that will work in your machine, just feel free to email us at [email protected] for assistance!
Kelley
Device is pricey and noisy but I love the scents! Watched a video on setup- it was easy. The device itself is very low tech- it feels lightweight & made out of cheap plastic. The design of inserting the blue bottle upside down is a delicate balancing act or you’ll spill oil all out the front of the device!! I liked the scents I ordered but they do die down over time & I have to increase the intensity in the device. There are better machines out there!! Not sure that I’d recommend the oil & definitely not the machine!
Response from Aroma RetailOct 11, 2021
Thank you for your feedback, Kelley. We have plenty of other product you can get to enjoy our fragrances, our Travel Unit and our Professional Unit are a little more quiet than our Home Unit 101 machine!
Marisa C.
Overpriced and did not smell like the Bellagio. Pleasant scent, but not worth the price.
Response from Aroma RetailOct 11, 2021
Thank you for your feedback, Marisa. If you are interested in any other scents, please email us at [email protected] so we can send you samples before you make a purchase!
Andrew R.
We enjoy the scents and the machines (we have the pro and the travel); however, I’ve been most impressed with Aroma Retail’s customer service. You ship and process online orders almost as quickly as Amazon, which is truly amazing. Further, every time we’ve called or emailed with questions, we’ve received terrific information…including a call from the owner. We’ll be patrons of your company forever.
Response from Aroma RetailOct 11, 2021
Andrew, you are a superstar! Thank you for allowing us to Scent Your Space, and we hope to be here to help you forever!
Bill J.
Product was delivered on time as promised, arrived in great shape and are high quality. Couldn’t be more satisfied.
Response from Aroma RetailOct 11, 2021
High quality is what we do! Thank you for allowing us to Scent Your Space, Bill!